Marquise McElveen Jr
Baltimore
Summary
Enthusiastic and tech-savvy individual seeking an entry-level IT position to gain hands-on experience in technical support and system maintenance. Eager to learn, grow, and contribute to a team while building a strong foundation in the IT field.
Overview
5
5
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
12.2023 - Current
- Managed order logistics and product flow using inventory software.
- Maintained accuracy in order preparation and shipping processes.
- Adapted quickly to new systems and collaborated with team members on daily tasks.
Sales and Customer Service Associate
Under Armour
08.2021 - 06.2023
- Provided support to customers with product-related questions and transactions.
- Handled POS systems, returns, and special orders efficiently.
- Developed communication skills applicable to IT support roles.
Automotive Technician / Programmer / Assembler
Wallenius Wilhelmsen Solutions
02.2020 - 06.2022
- Installed and configured vehicle electronic components using digital tools.
- Gained hands-on experience with diagnostics and technical systems.
- Promoted across roles for consistent performance and teamwork.
Education
Associate of Business Administration - Minor in Cybersecurity
Baltimore City Community College
Baltimore, MD05.2024
Skills
- Windows
- Linux
- Microsoft Office
- Excel
- PowerPoint
- Basic troubleshooting
- Customer support
- Inventory systems
- Time management
Projects And Leadership
Group Leader – Business Marketing Plan Project, Baltimore City Community College
- Led a team in planning and presenting a business model with operations, budgeting, and marketing strategy., Demonstrated leadership and technical writing skills applicable to documentation and IT planning.
Timeline
Order Fulfillment Associate
Home Depot
12.2023 - Current
Sales and Customer Service Associate
Under Armour
08.2021 - 06.2023
Automotive Technician / Programmer / Assembler
Wallenius Wilhelmsen Solutions
02.2020 - 06.2022
Associate of Business Administration - Minor in Cybersecurity
Baltimore City Community College
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