Marquise Washington
Upper Marlboro
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
11
11
years of professional experience
Work History
Closing Expert
Target
09.2024 - Current
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Answered questions about store policies and addressed customer concerns.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Lead Sound Engineer
New AJE Studios
11.2018 - Current
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Separated instruments, vocals, and peripheral sounds and mixed during post-production stage.
- Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
- Optimized recording environments using strategic microphone placement techniques to capture desired sounds effectively.
- Mixed voices, music and taped sound effects for live performances and pre-recorded events.
- Enhanced audio quality by properly setting up, testing, and adjusting sound equipment for various events.
- Freelance Work with local and out of state artist
Child and Youth Program Assistant
NAF Naval Academy
11.2017 - 02.2022
- Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
- Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
- Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
- Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
Sound Engineer / Music Engineer Apprentice
24K Productions
06.2014 - 11.2018
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Separated instruments, vocals, and peripheral sounds and mixed during post-production stage.
- Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
- Optimized recording environments using strategic microphone placement techniques to capture desired sounds effectively.
- Mixed voices, music and taped sound effects for live performances and pre-recorded events.
- Enhanced audio quality by properly setting up, testing, and adjusting sound equipment for various events.
Audio-Visual Engineer
Devine Expression Events
09.2015 - 11.2018
- Attended client meeting
- Established audio - visual plans for various events
- Managed audio - visual budget for clients
- Set-up and managed audio - visual equipment according to established plan
Education
Prince George’s Community College - Art Foundation, Graphic Design Engineering, Music Foundation
Prince George’s Community College
Largo, MD05.2015
Dr. Henry A Wise High School -
Dr. Henry A Wise High School
Upper Marlboro, MD05.2014
Skills
- Studio One 4
- Customer Service
- Leadership Skills
- Organization Skills
- Problem Solving
- Conflict resolution
- Teamwork and collaboration
- Time management
- Patience and empathy
Accomplishments
- Multiple song credits
- Worked with Multiple artist of all Genres
- Multiple Recommendation
- Over 4k Streams
Timeline
Closing Expert
Target
09.2024 - Current
Lead Sound Engineer
New AJE Studios
11.2018 - Current
Child and Youth Program Assistant
NAF Naval Academy
11.2017 - 02.2022
Audio-Visual Engineer
Devine Expression Events
09.2015 - 11.2018
Sound Engineer / Music Engineer Apprentice
24K Productions
06.2014 - 11.2018
Dr. Henry A Wise High School -
Dr. Henry A Wise High School
Prince George’s Community College - Art Foundation, Graphic Design Engineering, Music Foundation
Prince George’s Community College
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