Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martita Lee-Johnson

Lexington Park

Summary

Experienced with front desk management, emphasizing customer service excellence and team leadership. Utilizes effective communication and organizational skills to ensure seamless operations. Seeking to transition into a new field, leveraging administrative and management expertise to contribute effectively.

Overview

4
4
years of professional experience

Work History

Front Desk Supervisor 1

St. Mary's County Recreation and Parks
Leonardtown, MD
09.2023 - Current
  • Supervise front desk operations, ensuring exceptional customer service and efficient guest check-in processes.
  • Train and mentor new staff on front desk procedures and software systems for improved performance.
  • Data management
  • Resolve guest inquiries and complaints effectively, fostering positive relationships with patrons.
  • Execute opening and closing procedures at multiple facilities

Substitute Teacher

St. Mary's County Public Schools System
Leonardtown, MD
03.2023 - 09.2024
  • Provided substitute teaching services across multiple grade levels and subjects, in absence of regular teacher
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Managed classroom behavior effectively, maintaining a positive learning environment for all students.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.

Rural Mail Carrier Associate

United States Postal Service, USPS
Lexington Park, MD
09.2022 - 03.2023
  • Delivered mail efficiently along designated routes, ensuring timely service to rural customers.
  • Sorted and organized mail according to delivery sequences for optimal route efficiency.
  • Safely loaded mail into a delivery vehicle while adhering to safety regulations

Education

Medical Billing And Coding -

Sanford Brown Institute
New Carrollton, MD
09.2009 - 03.2010

GED -

Woodland Job Corp
Laurel, MD
06-1989

Skills

  • Guest relations
  • Time management
  • Problem-solving skills
  • Data entry efficiency
  • Administrative skills
  • Organizational expertise

Timeline

Front Desk Supervisor 1

St. Mary's County Recreation and Parks
09.2023 - Current

Substitute Teacher

St. Mary's County Public Schools System
03.2023 - 09.2024

Rural Mail Carrier Associate

United States Postal Service, USPS
09.2022 - 03.2023

Medical Billing And Coding -

Sanford Brown Institute
09.2009 - 03.2010

GED -

Woodland Job Corp
Martita Lee-Johnson