Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martita Lee-Johnson

Lexington Park

Summary

Experienced with front desk management, emphasizing customer service excellence and team leadership. Utilizes effective communication and organizational skills to ensure seamless operations. Seeking to transition into a new field, leveraging administrative and management expertise to contribute effectively.

Overview

4
4
years of professional experience

Work History

Front Desk Supervisor 1

St. Mary's County Recreation and Parks
09.2023 - Current
  • Supervise front desk operations, ensuring exceptional customer service and efficient guest check-in processes.
  • Train and mentor new staff on front desk procedures and software systems for improved performance.
  • Data management
  • Resolve guest inquiries and complaints effectively, fostering positive relationships with patrons.
  • Execute opening and closing procedures at multiple facilities

Substitute Teacher

St. Mary's County Public Schools System
03.2023 - 09.2024
  • Provided substitute teaching services across multiple grade levels and subjects, in absence of regular teacher
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Managed classroom behavior effectively, maintaining a positive learning environment for all students.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.

Rural Mail Carrier Associate

United States Postal Service, USPS
09.2022 - 03.2023
  • Delivered mail efficiently along designated routes, ensuring timely service to rural customers.
  • Sorted and organized mail according to delivery sequences for optimal route efficiency.
  • Safely loaded mail into a delivery vehicle while adhering to safety regulations

Education

Medical Billing And Coding -

Sanford Brown Institute
New Carrollton, MD
09.2009 - 03.2010

GED -

Woodland Job Corp
Laurel, MD
06-1989

Skills

  • Guest relations
  • Time management
  • Problem-solving skills
  • Data entry efficiency
  • Administrative skills
  • Organizational expertise

Timeline

Front Desk Supervisor 1

St. Mary's County Recreation and Parks
09.2023 - Current

Substitute Teacher

St. Mary's County Public Schools System
03.2023 - 09.2024

Rural Mail Carrier Associate

United States Postal Service, USPS
09.2022 - 03.2023

Medical Billing And Coding -

Sanford Brown Institute
09.2009 - 03.2010

GED -

Woodland Job Corp
Martita Lee-Johnson