Marcella Paige

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Communicated directly with individuals and their families to inform them of eligibility requirements, application details and payment methods.
• Copied, logged and scanned supporting documentation.
• Evaluated and documented data in statewide OHEP system including CAP60 & ECMS
• Answered and managed incoming and outgoing calls while recording accurate call logs.
• Supported program operations by preparing and updating documents, reports and spreadsheets.
• Assembled orders and packed items for shipment in an accurate and timely manner, conveying orders to shipping personnel.
• Received incoming materials and products.
• Worked in a team-based environment to maintain line productivity.
• Checked accuracy and integrity of file before scanning into database.
• Screened and sorted incoming mail, faxes and deliveries and routed them to appropriate personnel.
• Indexed, cataloged, stored and pulled physical records.