Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Languages
Accomplishments
Affiliations
Timeline
Generic

Marvin Martinez

Rockville

Summary

Operations Supervisor with proven success in addressing both routine and complex personnel and Public Works challenges through innovative problem-solving. Demonstrated ability to streamline operations, resulting in increased productivity and efficiency. Recognized for strong leadership skills and a dedicated work ethic, consistently driving team performance and operational improvements.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Operations Supervisor

City of Gaithersburg
Gaithersburg
08.2023 - Current
  • Plans, prioritizes, oversees, supervises, directs, and participates in the work of crews responsible for bulk pickup, recycling bin deliveries, maintenance, and repair; mowing and special pickup; right-of-way maintenance; Leaf collection; snow removal operations; special projects; and related activities.
  • Resolved resident complaints in a timely manner to maintain residents' satisfaction.
  • Oversaw compliance with safety and quality standards, significantly reducing incident rates.
  • Led a team of up to 25 in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
  • Schedules and assigns personnel and equipment to workforce leaders, equipment maintenance specialists, and assigns them to particular jobs.
  • Coordinates the use of equipment, materials, and manpower under supervision.
  • Serves as a technical resource for assigned work crews and Public Works management.
  • Ensures safe work practices, work quality, and accuracy; enforces safety regulations.
  • Inspects work to ensure compliance with instructions, plans, and work orders.
  • Receives requests for follow-up work or special work, and ensures that the work is carried out.
  • Participates in the selection of staff, provides or coordinates staff training, and works with employees to correct deficiencies and improve efficiency and effectiveness.
  • Participates in the development of the division budget, makes recommendations, and monitors expenditures.
  • Participates in the development of and recommends changes or improvements to team goals, objectives, standards, benchmarks, innovative programs, policies, and/or procedures that increase productivity, promote efficiency, and improve customer service; monitors work activities to ensure compliance with established policies and procedures.
  • Gives advice, guidance, and training to staff; mentors employees on career path development.
  • Keeps records and prepares reports.
  • Inspects the fieldwork of assigned crews in a variety of work situations.
  • Oversees the planning, planting, maintenance, and repair of grounds and park areas.
  • Oversees landscaping, trash collection, recycling, and special events.
  • Trains employees on safe and proper use of equipment.
  • Maintain appropriate work records and prepares reports.
  • Special event traffic control.
  • Conduct regular performance evaluations to provide feedback and support development.

Senior Assistant Superintendent

TPC Potomac at Avenel Farm
Potomac
04.2015 - 08.2023
  • Management experience in day to day operations of a private club playing 26,000 rounds of golf annually, owned and operated by the PGA Tour.
  • Work closely with the Superintendent to direct and maintain all aspects of golf course maintenance.
  • Leading and training crew of 20+ team members to always operate in a safe manner
  • Innovative approach to training employees with technical and operational needs for cultural practices.
  • Responsible application and calibration of all fertilizer and pesticides, and record keeping of applications.
  • Participated in the operation and maintenance of pumps, fertigation systems, irrigation and drainage systems.
  • Supervise pesticide and fertilizer applications and/or operative equipment.
  • Participated in the hosting and full management of 2017, 2018, 2022 PGA Tour Events
  • Assisted with re-construction of 3 greens and various course improvements in preparation for 2017 and 2018 PGA Tour events.
  • Effectively recruit, interview, select and hire golf course maintenance staff.
  • Creation and execution of short term and long term operational and financial plans to improve quality and financial results.
  • Demonstrated growth in skill and knowledge of the golf course through operations and initiatives, while achieving strategic and structural alignment of programs, processes and services across the golf course industry.
  • Coordinated schedules for staff and services to ensure seamless operations.
  • Developed training materials for new staff members in operational procedures.

Equipment Operator

Congressional Country Club
Bethesda
04.2012 - 03.2015
  • Participated in operations at a private club playing 30,000 rounds of golf annually over 36 holes, member owned historic Country Club
  • Operate motor vehicles.
  • Daily mowing of greens, driveways, and tees.
  • Use of logical or scientific thinking to solve problems.
  • Mastered water management skills on green, tees, fairways, and new sod.
  • Applied and properly calibrated various liquid and granular products.
  • Work independently to carry out written and verbal instructions.
  • Visually inspect golf course conditions and clubhouse grounds.
  • Good organizational and prioritization skills.

Grounds Maintenance

Stables of Rolling Ridge
Laytonsville
04.2006 - 10.2011
  • Maintenance of grounds, pastures, stables, amenities, and horses in a safe and efficient manner
  • Oversaw and maintain a variety of turfgrasses, plants, and trees.
  • Oversaw all aspects of outdoor and indoor barn and fence line maintenance.
  • Maintain weed control in and around barns, outbuilding, pens and fences, through manual removal, spray or weedeater/mower.
  • Safely operate and drive tractors, mowers and other ranch equipment.
  • Management of successful upkeep of the facility.

Education

Certification - Turf Grass Management

University of Maryland
College Park, MD
05.2017

Skills

  • Skills: Highly skilled and bilingual (English, Spanish) Current Operations Supervisor and former Golf Course Senior Assistant Superintendent with over 14 years of outdoor maintenance experience Including 10 years of personnel management
  • Budget management
  • Safety compliance
  • Staff training
  • Performance evaluation
  • Team leadership
  • Time management
  • Record keeping
  • Staff supervision
  • Employee development
  • Innate ability to lead others by example; adept in training, developing and mentoring employees in the nuances within the golf course maintenance department
  • Experience in reseeding, and resodding projects, growing in greens, tees, and rough areas
  • Manage and practice routine cultural practices on various turf surfaces including but not limited to Bentgrass, greens tees, and fairways, blue grass, ryegrass, and tall fescue Roughs Various native grasses including broomsedge, fine fescue, and little Bluestem, Zoysia/bermuda grass practice tees
  • Oversaw and participated in full bunker renovation (2019-2020), tracing irrigation lines, adjusting grassing lines, organizing sand deliveries, and various drainage projects working closely with contractors
  • Expertise in providing championship conditions on cool season grasses in the Transition Zone and managing warm season grasses
  • Extensive knowledge in planning and conducting full course aerifications
  • Experienced in planning and executing the remodeling of all areas of the golf course, including bunkers, cart paths, and irrigation systems
  • Tracking of wires and irrigation lines ahead of build-out
  • Project planning
  • Conflict resolution
  • Landscaping management
  • Verbal and written communication
  • Team building
  • Attention to detail
  • Negotiation and conflict resolution

Certification

  • MD Certified Pesticide Applicator 1592-83228
  • Class C Assistant, GCSAA Member since 2014
  • Groundsman, PGA Tour AT&T National, Maryland, 2012
  • Groundsman, PGA Tour AT&T National, Maryland, 2013
  • Intern, PGA Tour Quicken Loans National, Maryland 2014
  • Data collection, PGA Tour Quicken Loans National, Robert Trent Jones Golf Club, Virginia, 2015
  • Second Place Winner, GCSAA Turfbowl, 2015
  • Third Place Winner, GCSAA Turfbowl, 2016
  • Data Collection, PGA Tour Quicken Loans National, Congressional Country Club, Maryland, 2016
  • Data Collection, Zurich Classic, PGA Tour New Orleans, TPC Louisiana, 2017
  • Head Assistant Superintendent, PGA Tour Quicken Loans National, Maryland, 2017
  • Lead Speaker and Mentor, Latino Workshop at The University of Maryland College Park, 2017
  • Data Collection, PGA Tour Waste Management Open, TPC Scottsdale, Arizona, 2018
  • Data Collection, PGA Tour Farmers Insurance Open, Torrey Pines, San Diego, California, 2019
  • Front 9 Course Supervisor, PGA Tour Shriners Open, TPC Summerlin, LV, Nevada, 2019
  • Host and Front 9 manager, PGA Tour Quicken Loan national 2017, 2018
  • Greens Data Collection, 2021 BMW Championship, Caves Valley Golf Club
  • Greenskeeper Volunteer, 2022 Scottish Open, Renaissance Golf Club
  • Greens Data Collection, 2022 BMW Championship, Wilmington Country Club
  • Lead Assistant and front 9 Manager, 2022 Wells Fargo Championship
  • City of Gaithersburg REDI Comittee member

References

References are available upon request.

Hobbies and Interests

Avid Golfer and former middle, high school (MCPS) and recreational soccer player; born and raised in Rockville, MD with an extensive knowledge of roads, parks, and laws of Montgomery County.

Languages

Spanish
Professional

Accomplishments

  • 2020 PGA Tour/TPC Network Employee of the Year-Runner up. A.James Clark Award

Affiliations

  • Avid Golfer
  • Passionate Gardener
  • Interested in new Turfgrasses and climate

Timeline

Operations Supervisor

City of Gaithersburg
08.2023 - Current

Senior Assistant Superintendent

TPC Potomac at Avenel Farm
04.2015 - 08.2023

Equipment Operator

Congressional Country Club
04.2012 - 03.2015

Grounds Maintenance

Stables of Rolling Ridge
04.2006 - 10.2011

Certification - Turf Grass Management

University of Maryland

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Marvin Martinez