Mary Caldwell
Clinton
Summary
Dynamic nursing assistant with a proven track record at Connect RN, excelling in patient-focused care and infection control. Enhanced workflow efficiency and patient engagement through compassionate support and vital sign monitoring. Streamlined processes and developed training programs, boosting employee retention by 20%. Skilled in direct patient care and relationship building, fostering positive outcomes.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Connect RN
04.2024 - Current
- Provided compassionate patient care, ensuring comfort and emotional support during treatment.
- Assisted nursing staff with daily tasks, enhancing workflow efficiency in patient management.
- Monitored vital signs, documenting changes to ensure timely intervention by medical team.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Nursing Assistant
Veterans Affairs Hospital
01.2014 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Assistant Manager
Safeway
06.1986 - 09.2010
- Led team in daily operations, ensuring compliance with company policies and procedures.
- Streamlined inventory management processes, enhancing product availability and reducing stock discrepancies.
- Developed training programs for new staff, improving onboarding efficiency and employee retention rates.
- Coordinated schedule for department staff, optimizing labor resources and maintaining service standards.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
No Degree - Nursing
Prince George's Community College
Upper Marlboro, MD05-2027
Skills
- Patient care
- Patient feeding
- Basic life support
- Direct patient care
- Recording vital signs
- Patient-focused care
- Patient relationship building
- Infection control
Accomplishments
- Promoted products and encouraged customers to upgrade their existing product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
- Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- CNA - Certified Nursing Assistant
Timeline
Nursing Assistant
Connect RN
04.2024 - Current
Nursing Assistant
Veterans Affairs Hospital
01.2014 - Current
Assistant Manager
Safeway
06.1986 - 09.2010
No Degree - Nursing
Prince George's Community College