MARY KILLAH Epse AJABMOH
GREENBELT
Summary
Certified AWS SysOps Administrator and Security+ expert with over 12 years of experience in analytical, managerial, and technical roles. Proven track record in enhancing system uptime and improving resident care. Strong background in human resource management, contributing effectively to team dynamics and organizational objectives.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
Care Partner
Kensington Senior Living
Bethesda
01.2025 - Current
- Supported residents with bathing, dressing, and grooming to promote personal hygiene.
- Aided in ambulation, transfers, and range of motion exercises to improve physical well-being.
- Provided companionship and understanding to residents with dementia for enhanced quality of life.
- Assisted with meal preparation and maintained cleanliness through light housekeeping tasks.
- Recorded resident care accurately, ensuring thorough documentation of observations.
- Engaged effectively with families and healthcare teams to discuss resident needs.
- Promoted comfort by managing behaviors and creating structured routines for residents.
HelpDesk, Tax professional/WFA/TL
H&r Block
Landover
10.2024 - Current
- Prepared and filed taxes, ensuring compliance with regulations.
- Reviewed tax documents for accuracy and identified saving opportunities.
- Scheduled appointments for returning and new clients to optimize workflow.
- Maintained accurate records and documentation to support financial integrity.
- Achieved sales and production goals through strategic planning and execution.
Chief of Service and Pricipal cashier
Mediumsize Taxpayers office
Bamenda
12.2018 - 05.2023
- Processed customer transactions efficiently and accurately at busy retail locations.
- Selected, trained and hired new employees
- Managed cash register operations, ensuring proper cash handling and security measures.
- Assisted customers with product inquiries and provided exceptional service consistently.
IT Support and Chief of Service
Regional Tax Center
Bamenda
01.2009 - 05.2023
- Executed successful migration from on-premises infrastructure to cloud environment.
- Configured security model to enhance IAM, contributing to organizational profitability.
- Facilitated secure transfer and movement of funds to mitigate risks.
- Conducted spot checks and desk controls to identify potential defaulters.
- Maintained ongoing management dialogue with clients to address concerns.
- Proposed streamlined VAT return at source collection scheme to curb tax evasion.
Education
Ph.D. - Management Science
University of Bamenda
CAMEROON01-2026
MBA - Human Resources Management
University of Bamenda
CAMEROON12-2019
Bachelor of Arts - Management Science
University of Bamenda
Cameroon12-2015
Associate of Science - Human Resources Development
Pan African Institute For Development
06-2013
Skills
- Customer service
- Conflict resolution
- Organizational skills
- Product and service solutions
- Meticulous attention to detail
- Team leadership
- Effective communiction
- accurate and detailed record keeping
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Certification
AWS SysOps Administrator
Timeline
Care Partner
Kensington Senior Living
01.2025 - Current
HelpDesk, Tax professional/WFA/TL
H&r Block
10.2024 - Current
Chief of Service and Pricipal cashier
Mediumsize Taxpayers office
12.2018 - 05.2023
IT Support and Chief of Service
Regional Tax Center
01.2009 - 05.2023
Ph.D. - Management Science
University of Bamenda
MBA - Human Resources Management
University of Bamenda
Bachelor of Arts - Management Science
University of Bamenda
Associate of Science - Human Resources Development
Pan African Institute For Development