Mary Williams
Windsor Mill
Summary
Results-driven Banking Service Operations Associate II at M & T Bank, skilled in Lockbox operations and payment processing. Demonstrated expertise in document review and compliance, ensuring efficient handling of credit card payments when Proven ability to track and monitor workflows, enhancing operational accuracy and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Banking Service Operations Assoc. II
M & T Bank
10.2000 - Current
Processed Lockbox payments while adhering to bank error rate policies.
Managed I-Tran machine operations for efficient payment processing.
Tracked and monitored work for potential reprocessing or customer returns.
Executed Lockbox ICL file processing to generate transmission files.
Utilized knowledge of various procedures for different box types.
Handled credit card payments with precision and compliance.
Education
High School Diploma -
Carver Vocational High School
Baltimore, Md06.1985
Skills
Lockbox operations
Payment processing
Document review
Timeline
Banking Service Operations Assoc. II
M & T Bank
10.2000 - Current
High School Diploma -
Carver Vocational High School
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