MARYANN DRAPER
Baltimore
Summary
Adept at enhancing patient experiences and streamlining referral processes, my tenure at Mercy Personal Physicians at Lutherville honed my skills in electronic health records and patient care assistance. Demonstrated expertise in medical data entry and exceptional customer service, significantly improving office efficiency and patient satisfaction.
Overview
33
33
years of professional experience
Work History
Referral Coordinator
Mercy Personal Physicians at Lutherville
Baltimore
12.2023 - Current
- Maintained accurate records of all referrals, including contact information and follow-up activities.
- Performed data entry related to referrals into electronic health record systems.
Medical Assistant
Mercy Personal Physicians at Lutherville
Lutherville
07.2010 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered injections, medications and treatments as directed by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Reviewed medical records to determine if additional services are needed prior to making a referral.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
Medical Office Assistant
Dr. John Bowie
Baltimore
09.1992 - 10.1997
- Prepared patient charts prior to each appointment.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Registered patients and scheduled appointments.
Education
Medical Assisant - Medical
Medix
Towson, MD01-1977
High School Diploma -
Archbishop Keough High School
Baltimore, MD06-1975
Skills
- Electronic health records
- Medical data entry
- Patient scheduling
- Patient care assistance
- Referral management
- Customer service
Timeline
Referral Coordinator
Mercy Personal Physicians at Lutherville
12.2023 - Current
Medical Assistant
Mercy Personal Physicians at Lutherville
07.2010 - Current
Medical Office Assistant
Dr. John Bowie
09.1992 - 10.1997
Medical Assisant - Medical
Medix
High School Diploma -
Archbishop Keough High School
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