Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Research and Leadership
Generic

Maryum Feroz

Lanham

Summary

Solid background in community leadership and program coordination. Proven track record of implementing health programs that engage and educate diverse communities. Demonstrated ability to build partnerships and effectively communicate company strategies.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Community Health Coordinator (Hybrid)

Johns Hopkins Hospital
05.2023 - Current
  • Oversee state-certified Community Health Worker certification cohort, training 30 students per quarter.
  • Develop and manage program courses, ensuring compliance with state standards and maintaining a budget adherence rate of 95%.
  • Provide operational support, implement project improvements for the Community Care Team and Diabetes Self-Management Training Programs, benefiting over 300 patients annually.
  • Conduct community outreach for Medicare and Medicaid patients, connecting 200+ patients annually with community resources to address social determinants of health and improve patient outcomes.

Emergency Medical Technician

College Park Fire Station
12.2021 - 12.2023
  • Remained level-headed and proactive during emergency situations, successfully managing high-stress environments and critical patient care.
  • Communicated with dispatchers and hospital personnel to coordinate logistics for patient transport.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.


Registered Behavior Technician (Hybrid)

Proud Moments Aba
05.2022 - 05.2023
  • Designed and executed individualized interventions based on Applied Behavior Analysis (ABA) principles for over 60 clients, tailoring approaches to meet specific behavioral goals.
  • Collected and analyzed data using ABA software to monitor the progress and efficacy of treatment plans, ensuring data-driven adjustments for optimal client outcomes.
  • Developed comprehensive activity plans and instructional materials to facilitate skill acquisition.


Billing Assistant (Hybrid)

Clarksburg Pediatric LLC
06.2017 - 05.2022
  • Verified insurance coverage and eligibility for medical services rendered for both private and state plans.
  • Processed and submitted claims to insurance companies electronically and by paper.
  • Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
  • Identified potential coding issues, such as incorrect use of ICD-10, CPT, and HCPCS codes, researched, and resolved billing variances to maintain system accuracy and currency.


Medical Assistant Technician

Frederick Hospital
06.2021 - 04.2022
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.

Education

Certified Community Health Worker -

Johns Hopkins University
07-2023

Master of Science - Healthcare Administration

University of Maryland Global Campus
05-2026

Bachelor of Science - Public Health Science

University of Maryland
05-2023

High School Diploma -

Quince Orchard High School
Gaithersburg, MD
05-2019

First Aid CPR (BLS)
11-2023

Skills

  • Remote Meeting Facilitation

  • Process Improvement

  • Cross-Functional Leadership

  • Process Improvement

  • Microsoft Office

  • Data Analysis

  • Budget Management

  • Customer Service

  • EPIC software proficient

  • Tableau

  • Time management

Certification

  • CPR BLS - September 2023
  • Community Health Worker - May 2023

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Community Health Coordinator (Hybrid)

Johns Hopkins Hospital
05.2023 - Current

Registered Behavior Technician (Hybrid)

Proud Moments Aba
05.2022 - 05.2023

Emergency Medical Technician

College Park Fire Station
12.2021 - 12.2023

Medical Assistant Technician

Frederick Hospital
06.2021 - 04.2022

Billing Assistant (Hybrid)

Clarksburg Pediatric LLC
06.2017 - 05.2022

Certified Community Health Worker -

Johns Hopkins University

Master of Science - Healthcare Administration

University of Maryland Global Campus

Bachelor of Science - Public Health Science

University of Maryland

First Aid CPR (BLS)

High School Diploma -

Quince Orchard High School

Research and Leadership

UMD | Department of Public Health

Capstone Project

01/2023 - 05/2023

  • Conducted and coordinated health needs assessments and other public health surveys.
  • Collected data through field documentation, identifying specific needs of targeted populations.
  • Educated community members on disease prevention, vaccines and mental health resources.
  • Conducted research, and checked accuracy of public data and materials.

EPHT Program | CDC

Research Intern

08/2022-10/2023

  • Conducted research and collected real-time data on environmental health disparities in Washington, DC, contributing to a dataset of over 1,000 data points.
  • Analyzed experimental data and interpreted results, writing detailed reports and summaries of findings.
  • Designed survey instruments, achieving a 75% response rate from over 500 participants to obtain targeted research data.

Montgomery College | Germantown,MD

Microbiology Laboratory Assistant

12/2019-05/2020

  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Conducted analysis using microscope or test equipment to detect diseases or irregularities.
  • Recorded test or medical data for reports using narratives, charts or graphs.

UMD | Department of Public Health

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