Mason Santos
Middle River
Summary
Skilled at arranging materials and cleaning up debris to maintain smooth job operations. Knowledgeable about repair and maintenance procedures and motivated to learn new processes.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Plumbing Apprentice
Temp Air Company
Owings Mills
11.2023 - 06.2026
- Assisted senior plumbers in installing and maintaining plumbing systems.
- Collaborated with team members to troubleshoot plumbing issues effectively.
- Used hand tools and power tools to perform repairs and installations.
Shipping Associate
Abm Industries
Oxford
02.2022 - 07.2022
Customer Service Representative
Cecil County Parks and Recreation
Rising Sun
09.2018 - 01.2022
- Provided efficient and courteous service to customers at all times.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Performed general maintenance and repair.
- Participated in ongoing training to enhance own job skills and knowledge.
- Assisted with new hire orientation and employee training.
- Responded quickly to meet customer needs and resolve problems.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Provided product information and resolved concerns to assist customers.
Lifeguard
Lighthouse Pools
Conowingo
05.2018 - 09.2020
- Examined injured persons and administered first aid and cardiopulmonary resuscitation using training and medical supplies and equipment.
- Contacted emergency medical personnel for serious injuries, facilitating timely medical intervention.
- Assisted in staff selection, training, and supervision to enhance team readiness and service quality.
- Conducted recreational demonstrations for resort guests to enhance their experience.
Education
Plumbing/pipefitting
Nccer Apprenticeship Program
09.2024 - 06.2026
Associate Degree - Business Administration
Harford Community College
Harford County, MarylandSkills
- Pipe Fitting Techniques
- Pipe fitting
- Power Tool Operation
- Quality assurance
- Industry Best Practices
- Effective Communication
- Teamwork and Cooperation
- Interpersonal Skills
Timeline
Plumbing/pipefitting
Nccer Apprenticeship Program
09.2024 - 06.2026
Plumbing Apprentice
Temp Air Company
11.2023 - 06.2026
Shipping Associate
Abm Industries
02.2022 - 07.2022
Customer Service Representative
Cecil County Parks and Recreation
09.2018 - 01.2022
Lifeguard
Lighthouse Pools
05.2018 - 09.2020
Associate Degree - Business Administration
Harford Community College