Mason Waclawski
Owings
Summary
Proven team player with a track record of enhancing customer satisfaction at Ketch 22, I excel in fast-paced environments, demonstrating exceptional customer service, time management, and cash handling skills. By training staff and stepping up during peak times, I significantly contributed to team success and a positive dining experience, showcasing strong interpersonal abilities and a commitment to excellence.
Overview
1
1
year of professional experience
Work History
Restaurant Busser
Ketch 22
08.2023 - Current
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Northern High School
Owings, MD06-2026
Skills
- Cash handling experience
- Customer Service-oriented
- Server support
- Excellent teamwork
- Heavy lifting
- Sportsmanship promotion
Languages
French
Limited Working
Timeline
Restaurant Busser
Ketch 22
08.2023 - Current
Northern High School
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