Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving client and stakeholder relationships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Behavioral Health Services/CBSS Team Leader
Garrett County Lighthouse
12.2022 - Current
Company Overview: A Division of Archway Station, Inc.
Responsible for dual roles as program director/rehabilitation specialist for a Psychiatric Rehabilitation Program (PRP) – Changed titles in mid-2024
Lead a team of seven direct-service personnel and manage day-to-day operations of PRP
Ensure staff training, client treatment plans, and provided services are person-centered and rehabilitative in nature
A Division of Archway Station, Inc.
Interim Executive Director
Garrett County Lighthouse, Inc.
10.2022 - 12.2022
Ensure the overall health and financial integrity of a 501(c)(3) non-profit behavioral health clinic
Lead efforts to comply with CARF and COMAR requirements for licensure/accreditation
Seek additional opportunities for funding/program expansion
Rehabilitation Specialist
Garrett County Lighthouse, Inc.
06.2022 - 10.2022
Assist the Director of Behavioral Health Services with leading the PRP case management team
Ensure medical necessity criteria and psychiatric rehabilitation principles are reflected in treatment plans and billable material
Assist the organization’s administration with promoting and interpreting PRP’s core mission
Case Manager
Garrett County Lighthouse, Inc.
05.2017 - 06.2022
Compile and secure individual case files containing protected health information
Provide daily support for individuals living with mental illness in the community
Coordination of individual appointments and addressing client recovery needs
Rehabilitation Coordinator
Garrett County Lighthouse, Inc.
10.2015 - 05.2017
Responsible for the integrity of the recovery environment
Supervision of six direct care staff
Evaluation of individual needs/resources
Behavioral Health Technician
Garrett County Lighthouse, Inc.
03.2014 - 10.2015
Abide by HIPAA standards of confidentiality
Provide direct care to individuals with mental health diagnoses
Crisis Prevention/Intervention
Research Assistant
Frostburg State University Tamarin Colony
01.2011 - 07.2011
Protect the integrity of the research environment and log research data
Conduct supervised research on primate specimens
Provide routine care for research subjects
Education
Master of Social Work -
West Virginia University
Morgantown, WV
06-2026
Bachelor of Science - Psychology
Frostburg State University
Frostburg, MD
05.2011
Skills
Process improvement
Strategic planning
Time management
Operations management
Analytical thinking
Creativity and innovation
Team management
Staff development
Goal setting
Team collaboration
Stakeholder engagement
Program management
Accomplishments
Supervised team of 12 staff members.
Went from 50% to 97% billable utilization rate through effective team management.
Developed new documentation tracking tools with Microsoft Excel.
Coordinated with a vendor to update our electronic health record software.
Represent a nonprofit in 5 separate monthly community meetings.
Sit on the guardianship review board for our county.
Family Investment Supervisor I at Garrett County Department of Human ServicesFamily Investment Supervisor I at Garrett County Department of Human Services