Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Mathew Riley

Hagerstown

Summary

I bring a strong foundation in criminal justice, paired with leadership experience in healthcare, logistics, and service industries. My background has strengthened my ability to think critically, communicate effectively, and uphold compliance in high-pressure environments. I am eager to apply this resilience and dedication to advanced study in legal studies, with the goal of shaping a meaningful career grounded in the justice system.

Overview

8
8
years of professional experience

Work History

Order Filler

Amazon
03.2025 - Current
  • Selected, packaged, and processed high-volume grocery orders with speed and accuracy, ensuring compliance with strict quality and safety standards.
  • Maintained exceptional attention to detail in a fast-paced, deadline-driven environment, reducing errors and improving customer satisfaction.
  • Demonstrated adaptability and resilience by adjusting to constantly changing priorities, procedures, and technological systems.
  • Collaborated with diverse team members to streamline workflows, solve logistical challenges, and meet daily productivity targets.
  • Exercised independent judgment and problem-solving skills to resolve inventory discrepancies and maintain operational efficiency.
  • Consistently upheld accountability and reliability by meeting performance metrics while balancing efficiency with precision.

Dietary Supervisor

Complete Care Nursing Home
08.2024 - 03.2025
  • Directed daily dietary operations for a long-term care facility, ensuring compliance with state health regulations and resident care standards.
  • Supervised, trained, and scheduled staff, fostering accountability and teamwork in a high-demand environment.
  • Communicated effectively with nursing and administrative teams to address residents’ dietary needs and implement individualized care plans.
  • Managed budgets, inventory, and supply orders while balancing cost efficiency with quality of service.
  • Demonstrated adaptability and problem-solving by resolving staffing challenges and adjusting operations to meet changing resident needs.

Line Cook

TGI Fridays
06.2021 - 08.2024
  • Prepared and executed high-volume food orders in a fast-paced environment while maintaining accuracy, consistency, and quality standards.
  • Coordinated with kitchen and service staff to manage workflow, demonstrating strong teamwork and communication skills.
  • Maintained compliance with health and safety regulations by upholding sanitation and food safety standards.
  • Adapted quickly to changing priorities during peak hours, demonstrating resilience under pressure and strong time-management skills.
  • Contributed to training and mentoring new kitchen staff, fostering a collaborative and efficient work environment.

Food and Beverage Manager

Wawa
10.2017 - 06.2021
  • Directed daily operations while ensuring compliance with health codes, safety regulations, and corporate policies.
  • Supervised, trained, and mentored staff, developing leadership skills and fostering a culture of accountability.
  • Applied problem-solving and critical thinking to resolve operational challenges and customer concerns.
  • Managed financial reports, budgets, and inventory with accuracy and attention to detail.
  • Communicated effectively with diverse staff and customers, strengthening interpersonal and conflict resolution abilities.
  • Maintained high ethical standards in decision-making, reinforcing integrity and compliance in all operations.

Education

Bachelor of Science - Criminal Justice

Southern New Hampshire University
Hooksett, NH
09-2025

Skills

  • Leadership & Team Collaboration
  • Time Management & Organization
  • Ethical Judgment & Integrity
  • Critical Thinking & Problem-Solving
  • Microsoft Office Suite / Google Workspace
  • Strong Written and Oral Communication
  • Oral Communication & Presentation
  • Negotiation & Conflict Resolution
  • Legal Research & Writing

Websites

Timeline

Order Filler

Amazon
03.2025 - Current

Dietary Supervisor

Complete Care Nursing Home
08.2024 - 03.2025

Line Cook

TGI Fridays
06.2021 - 08.2024

Food and Beverage Manager

Wawa
10.2017 - 06.2021

Bachelor of Science - Criminal Justice

Southern New Hampshire University

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Mathew Riley