Matthew Coates
Lexington Park
Summary
I'm a very hard working individual that always strives to be better than I was the day before. Always trying to ensure that I stay self motivated even in environments that constantly shift around me. I am also a firm believer in keeping problems at the door and not letting them enter the work place as best as humanly possible.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Nissan of Lexington Park
Lexington Park, MD
05.2025 - 05.2026
- Assisted customers in identifying vehicle options that meet needs and preferences.
- Provided detailed product information to enhance customer understanding of features and benefits.
- Collaborated with team to create engaging showroom displays that showcased inventory effectively.
- Managed customer inquiries through phone and email, ensuring timely responses and follow-ups.
- Conducted test drives, demonstrating vehicle capabilities while addressing customer questions and concerns.
- Utilized CRM software to track customer interactions and streamline follow-up processes.
- When the time came to it I put in extra hours in order to help my team or myself meet quotas.
Associate
Sheetz
Great Mills, MD
05.2024 - 05.2025
- Operated cash register, ensuring accurate transactions and customer service.
- Maintained cleanliness and organization of store environment to enhance customer experience.
- Assisted in inventory management, restocking shelves efficiently to meet demand.
- Collaborated with team members to implement promotional displays, increasing product visibility.
- Monitored food safety practices, ensuring compliance with health regulations during food preparation.
Manager
Patuxent Wine and Spirits
Lusby, MD
09.2017 - 01.2025
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Developed training programs for staff, enhancing product knowledge and customer service skills.
- Implemented performance metrics to evaluate team productivity and drive continuous improvement.
- Oversaw daily operations, ensuring adherence to company policies and industry regulations.
- Cultivated relationships with suppliers to secure favorable pricing and quality products.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Patuxent High School
Lusby, MD06-2018
Skills
- Customer relationship management
- CRM proficiency
- Objection handling
- Persuasive communication
- Cold calling
- Consultative sales
Timeline
Sales Consultant
Nissan of Lexington Park
05.2025 - 05.2026
Associate
Sheetz
05.2024 - 05.2025
Manager
Patuxent Wine and Spirits
09.2017 - 01.2025
High School Diploma -
Patuxent High School