Matthew Donohue
Towson,MD
Summary
Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor.
Overview
5
5
years of professional experience
Work History
Food and Beverage Server
Blakehurst Assisted Living Community
10.2021 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Checked on guests throughout meal to attend to needs and provide great service.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
Lawn Care Worker
My Neighbor
05.2021 - 09.2021
- Operated power equipment including mowers, trimmers, blowers safely while adhering to company guidelines for use procedures.
- Maintained grounds by trimming, weeding, and general clean-up.
- Adapted quickly to changing weather conditions ensuring completion of jobs despite unforeseen challenges.
- Achieved customer satisfaction by providing timely and efficient lawn care services.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Operated landscaping equipment with focus on safety and machine longevity.
Ice Cream Scooper
Ritas Italian Ice
08.2019 - 03.2020
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Education
Bachelor of Business - Pre-Finance
University of Kentucky
Lexington, KY05.2027
Skills
- Food handling safety
- Food safety practices
- Guest satisfaction
- Guest service
- Food Running
- Good Communication
- Organized
Accomplishments
- All Academic Lacrosse Team
- Unsung Hero Lacrosse Award
Timeline
Food and Beverage Server
Blakehurst Assisted Living Community
10.2021 - Current
Lawn Care Worker
My Neighbor
05.2021 - 09.2021
Ice Cream Scooper
Ritas Italian Ice
08.2019 - 03.2020
Bachelor of Business - Pre-Finance
University of Kentucky
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