Matthew Howell
Mardela Springs
Summary
I’m a relationship-driven professional with a background in sales, finance, and high-volume hospitality. From automotive sales to my time at Caliber Home Loans, I’ve built my approach around strong communication, product knowledge, and helping customers make confident decisions.
Currently, I work as a bartender and server, managing high-volume service while increasing revenue through upselling and personalized recommendations. I focus on building trust first, but I’m also comfortable stepping in, educating customers, and closing when needed.
As a former U.S. Marine Corps Legal Services Specialist, I bring discipline, attention to detail, and experience working in high-pressure environments, including supporting investigations alongside NCIS.
I’m looking to bring that same mindset into a sales role where I can build relationships, drive results, and continue to grow.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Bartender and Server
Savour Restaurant
Salisbury
08.2025 - Current
- Crafted signature cocktails using fresh ingredients and innovative techniques.
- Provided excellent customer service and built rapport with patrons.
- Trained new staff on beverage preparation and customer interaction standards.
- Effectively multitasked within fast-paced environment.
Uber Partner
Uber
Salisbury
06.2024 - 01.2026
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
- Kept detailed records of rides, including times, distances, and earnings, for reporting purposes.
Automotive Sales Professional
Pohanka Ford
Salisbury
01.2024 - 05.2024
- Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing and vehicles to lock in deals.
- Maintained long-term revenue streams with careful management of client relationships, generating repeat business and consistent referrals.
- Completed 10 car sales per month on average, using consultative approaches to connect with customers and understand needs.
- Contributed over $25,000 in revenue, tenaciously pursuing leads, building customer base and generating new contacts.
Instructional Assistant
Wicomico County Board of Education
Salisbury
01.2022 - 11.2023
- Uphold classroom discipline requirements with consistent rules enforcement.
- Encouraged positive behavior among students by modeling appropriate conduct.
- Facilitated small group instruction to enhance student understanding of material.
- Assisted teachers in providing accommodations for students who need additional support.
Loan Officer Assistant
Caliber Home Loans
Washington
01.2021 - 10.2021
- Maintained regular communication with borrowers throughout loan process.
- Managed loan files to ensure compliance with company policies and regulations.
- Provided support services to Loan Officers during client meetings as needed.
- Verified accuracy of all calculations related to mortgage payments, interest rates, taxes, insurance premiums.
Legal Services Specialist
United States Marine Corps
Newport
03.2018 - 12.2020
- Drafted correspondence and other communications on behalf of attorneys to clients, opposing counsel, and court personnel.
- Managed attorney calendars by scheduling appointments, deadlines, hearings, trials, and other important dates.
- Assisted in drafting pleadings, motions, briefs, and other court filings for submission to courts or administrative agencies.
- Assisted in over 100+ investigations and over 20 military court martials.
Server
Texas Road House
Fruitland
07.2016 - 01.2018
- Delivered food and beverages promptly to customers.
- Informed customers of ingredients and allergens to support sensible menu choices.
- Demonstrated hospitality and customer service while greeting tables.
- Communicated professionally with customers, colleagues and supervisors.
Education
High School -
Washington High School
Princess Anne, MarylandSome College (No Degree) - Business Administration And Management
Chowan University
Murfreesboro, North Carolina 04.2015 - 04.2016
Some College (No Degree) - General Studies
War-Wic Community College
Salisbury, MarylandSome College (No Degree) - Business Management
University of Maryland Global Campus
Skills
- Interpersonal skills
- Excellent communication
- Problem-solving
- Professionalism
- Organizational skills
- Attention to detail
- Conflict resolution
- Sales Experience 5 Years
- Complex Problem-solving
- Client relationship management
- Dependable and responsible
- Multitasking
- Sales negotiations
- Product knowledge
Timeline
Bartender and Server
Savour Restaurant
08.2025 - Current
Uber Partner
Uber
06.2024 - 01.2026
Automotive Sales Professional
Pohanka Ford
01.2024 - 05.2024
Instructional Assistant
Wicomico County Board of Education
01.2022 - 11.2023
Loan Officer Assistant
Caliber Home Loans
01.2021 - 10.2021
Legal Services Specialist
United States Marine Corps
03.2018 - 12.2020
Server
Texas Road House
07.2016 - 01.2018
Some College (No Degree) - Business Administration And Management
Chowan University
04.2015 - 04.2016
High School -
Washington High School
Some College (No Degree) - General Studies
War-Wic Community College
Some College (No Degree) - Business Management
University of Maryland Global Campus