Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Leblanc

Abingdon

Summary

Professional in retail operations with strong track record in delivering results. Skilled in inventory management, customer service, and sales support. Excel in team collaboration, adapting to changing needs, and ensuring operational efficiency. Known for reliability and positive attitude in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Team Sales Lead

Anderson Merchandisers, LLC
08.2024 - Current
  • Led sales team to exceed quarterly targets through strategic planning and effective coaching.
  • Developed and implemented promotional strategies to enhance product visibility and increase sales.
  • Analyzed market trends to identify opportunities for growth and adjust sales tactics accordingly.
  • Trained new team members on product knowledge, customer engagement, and sales best practices.

Assistant Store Manager

Pet Supplies Plus
01.2023 - 07.2024
  • Supported daily store operations through effective communication and teamwork.
  • Assisted in inventory management by organizing stock and ensuring product availability.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to maintain a clean and organized store environment.
  • Learned POS systems to process transactions accurately and efficiently.
  • Participated in training sessions to enhance product knowledge and sales techniques.
  • Contributed to promotional displays, ensuring products were presented attractively for customers.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced retail environment.

Ambassador/Trainer

Macys Warehouse
12.2019 - 01.2021
  • Oversaw daily warehouse operations, ensuring timely dispatch of inventory to meet customer demand.
  • Trained and mentored new team members on safety protocols and operational procedures.
  • Implemented process improvements to enhance workflow efficiency and reduce error rates.
  • Coordinated with cross-functional teams to streamline inventory management and order fulfillment processes.
  • Monitored stock levels and conducted regular audits to maintain accuracy in inventory records.
  • Developed training materials for onboarding new employees, enhancing their understanding of warehouse systems.
  • Led safety meetings, promoting awareness and compliance with OSHA regulations among staff members.

Education

High School Diploma -

Edgewood High School
Edgewood, MD

Skills

  • Stockroom management
  • Sales planning
  • Lead generation
  • Upselling strategies
  • Relationship selling
  • Customer retention
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting

Timeline

Team Sales Lead

Anderson Merchandisers, LLC
08.2024 - Current

Assistant Store Manager

Pet Supplies Plus
01.2023 - 07.2024

Ambassador/Trainer

Macys Warehouse
12.2019 - 01.2021

High School Diploma -

Edgewood High School

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Matthew Leblanc