Matthew Rudolph
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Sales Associate
Play It Again Sports
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Package Handler/Driver
UPS
06.2023 - 07.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Driver
UPS
10.2023 - 01.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Ensured timely delivery by planning efficient routes and maintaining schedules.
- Transported goods safely, adhering to all traffic laws and safety regulations.
- Conducted vehicle inspections for safe operation.
- Improved client satisfaction with courteous and professional delivery service.
Sales Associate
Play It Again Sport
06.2018 - 06.2023
- Engaged with customers to build rapport and loyalty.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Education
High School Diploma -
Overlea High School
Baltimore, MD06-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Flexible schedule
- Friendly and outgoing
- Positive and professional
- Heavy lifting
- Critical thinking
- Attention to detail
- Willing to learn
- Reliable and punctual
Timeline
Sales Associate
Play It Again Sports
07.2024 - Current
Driver
UPS
10.2023 - 01.2024
Package Handler/Driver
UPS
06.2023 - 07.2024
Sales Associate
Play It Again Sport
06.2018 - 06.2023
High School Diploma -
Overlea High School
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