Matthew Weidman
Sparrows Point
Summary
Dynamic Technical Training Instructor with WMATA, recognized for enhancing employee skills through innovative training programs and effective coaching. Proven expertise in learning management systems and strong communication skills led to streamlined onboarding processes and improved workplace efficiency. Committed to fostering teamwork and continuous improvement in a fast-paced environment.
Overview
21
21
years of professional experience
Work History
Technical Training Instructor
WMATA
12.2021 - Current
- Evaluated trainee performance through assessments, providing constructive feedback for continuous improvement.
- Developed comprehensive technical training programs, resulting in improved employee skill sets and workplace efficiency.
- Managed the scheduling and logistics of multiple training courses, ensuring smooth delivery of each session.
- Streamlined the onboarding process for new hires by delivering engaging orientation sessions on company policies and procedures.
- Minimized workplace errors and equipment downtime by providing thorough instruction on safe equipment usage and maintenance procedures.
- Enhanced trainee learning experience by incorporating real-world examples and hands-on activities in training sessions.
- Delivered targeted coaching sessions for employees seeking to improve their technical skills or advance their careers within the organization.
Maintenance Coordinator, QA
WMATA
11.2017 - 12.2021
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
- Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
- Coordinated all necessary WMATA specific training for the contractors under my supervision.
- Coordinated all necessary "Vendor Specific" equipment training for WMATA employees.
Supervisor, Craft Crew
WMATA
11.2015 - 11.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Worked with WMATA Training as the department SME to develop new training programs and enhance existing training programs to better suit the needs of WMATA mechanics.
- Worked closely with Federal Agencies such as FTA, NTSB and TOC to investigate maintenance deficiencies and make necessary changes to operational and training programs.
Industrial Controls Technician
WMATA
11.2011 - 11.2015
- Completed critical repairs and maintenance of electrical systems and program software.
- Skilled in troubleshooting control system malfunctions and creating plans for repair.
- Demonstrated commitment to safety by adhering to all company policies and industry regulations while performing tasks on-site or remotely.
- Collaborated with engineers to develop, install, and troubleshoot custom control systems for specific applications.
- Assisted in new equipment commissioning by ensuring seamless integration with existing control infrastructure.
- Ensured regulatory compliance by maintaining accurate documentation of all control system activities, modifications, and updates.
- Maximized productivity by training operators on the proper use of control systems and troubleshooting techniques effectively.
- Interpreted and modified blueprints and schematics.
- Designed and commissioned the construction of the Fan Shaft Trainer that is still in use by TTRN.
- Assisted the NTSB with investigating the L'Enfant Plaza Fire incident in January of 2015, as the LEAD troubleshooting the control equipment.
- Led internal training sessions with WMATA's Safety Department on the Emergency Tunnel Ventilation Systems.
- Led external training sessions with Federal Agencies (FTA, NTSB, TOC) on the Emergency Tunnel Ventilation Systems.
General Equipment Mechanic
WMATA
10.2009 - 11.2011
- Contributed to team success with strong problem-solving skills in diagnosing mechanical malfunctions.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Collaborated with team members to complete complex repairs in a timely manner.
- Increased productivity through expert diagnosis and repair of faulty machinery components.
- Ensured optimal performance from existing machinery by retrofitting outdated components with modern upgrades.
- Provided exceptional customer service, addressing client concerns regarding equipment operation and maintenance.
- Reduced machinery downtime by promptly troubleshooting and resolving mechanical issues.
General Manager
Thursday's Steak and Crab House
08.2004 - 10.2009
- Managed budget implementations, employee reviews, training, and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Southern Senior High School
Harwood05-2000
Skills
- Training delivery
- Subject matter expertise
- Learning management systems
- Expertise in technology
- Coaching and mentoring
- Materials organization
- Strong presentation skills
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Team building
- Employee counseling
Timeline
Technical Training Instructor
WMATA
12.2021 - Current
Maintenance Coordinator, QA
WMATA
11.2017 - 12.2021
Supervisor, Craft Crew
WMATA
11.2015 - 11.2017
Industrial Controls Technician
WMATA
11.2011 - 11.2015
General Equipment Mechanic
WMATA
10.2009 - 11.2011
General Manager
Thursday's Steak and Crab House
08.2004 - 10.2009
High School Diploma -
Southern Senior High School
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