Maura Cardoza
Baltimore
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Office Assistant
Anne Arundel County Department of Health, Disease Prevention & Management
04.2022 - 09.2023
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Deputy Administrative Aide
Anne Arundel County Department of Health, Disease Prevention & Management
08.2020 - 04.2022
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Performed research to collect and record industry data
- Generated reports and typed letters in Word and prepared PowerPoint presentations
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel
- Managed Access databases converting complex data into easy-to-interpret data
- Executed record filing system to improve document organization and management
- Developed and updated spreadsheets and databases to track, analyze and report on vaccination and testing data.
Bilingual Case Manager
Anne Arundel County Department of Health, Family Health Services
05.2018 - 08.2020
- Manage patient recalls and monitor compliance with appointments using Access database
- Assist with processing invoices for payment, tracking performance measures and assisting with completion of required reports using Excel and Access database
- Provide information about the REACH care coordination to REACH members using Excel
- Aid REACH members with accessing available resources within the REACH network, other state and county programs in pharmacy assistance programs
- Analyzed departmental documents for appropriate distribution and filing
- Copied, logged and scanned supporting documentation.
Education
High School Diploma -
Cristo Rey Jesuit High School
Baltimore, MD01.2011
Skills
- Bilingual, Fluent in Spanish and English
- Team building expertise
- Employee relations
- Computer literate
- Skilled problem solver
- Strong interpersonal skills
- Excellent work ethic
- Goal-oriented
- Positive and friendly
- Customer-oriented
- Scheduling
Languages
Spanish
English
Timeline
Office Assistant
Anne Arundel County Department of Health, Disease Prevention & Management
04.2022 - 09.2023
Deputy Administrative Aide
Anne Arundel County Department of Health, Disease Prevention & Management
08.2020 - 04.2022
Bilingual Case Manager
Anne Arundel County Department of Health, Family Health Services
05.2018 - 08.2020
High School Diploma -
Cristo Rey Jesuit High School
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