Maureen Cameron
Burtonsville
Overview
12
12
years of professional experience
Work History
General Manager
Hotel Revival
Baltimore
09.2024 - Current
- Fostered a positive work environment through effective communication strategies.
- Developed training programs to enhance employee skills and performance.
- Analyzed customer feedback to improve service delivery and satisfaction.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Director of Sales & Marketing
Hotel Revival
Baltimore
09.2022 - 08.2024
- Leading weekly commercial strategy meetings with management company
- Developed trusted relationships with our owners as a key leader in the hotel
- Exceeded 2023 booking goals by 150% with strategic sales leadership
- Successfully managing a 25% group budget increase for 2024 by pacing 32% ahead
- Navigated a complex transition from branded to independent in 2023
Community Sales Director
Brightview Senior Living
Rockville
01.2021 - 08.2022
- Leveraged hospitality and sales expertise in senior living sector
- Successfully sold apartments, meeting community sales metrics
- Adapted to new industry during challenging economic conditions
- Maintained focus on person-centered sales, not product-centered
Director of Sales & Marketing
Washington Court Hotel (currently Hilton Washington DC)
Washington
04.2019 - 03.2020
- Managed and motivated a high-performing team of seven across various departments
- Generated above the budgeted $8M in group rooms revenue, exceeding booking goal by 125%
- Implemented proactive sales strategies to address need periods
- Provided detailed, strategic revenue growth plans to stakeholders
- Contributed to the redevelopment of the hotel's website and social media content
Director of Sales
Hyatt House at The Wharf
Washington
06.2017 - 03.2019
- Spearheaded the opening of Hyatt House at The Wharf as the inaugural Director of Sales
- Worked along side Canopy at The Wharf with the same meeting space, sales team and standards
- Personally selected members of the sales team, to foster synergy and optimizing booking success
- Managed group forecasting and actively engaged in revenue calls and ownership meetings
Group Sales Manager
Grand Hyatt & Hyatt Regency
Washington
08.2015 - 05.2017
- Sold Grand Hyatt & Hyatt Regency, focusing on Association Market with 5-200 rooms on peak
- Exceeded booking goals by 29% to 71%, generating $690,000 to $965,000 quarterly
- Mentored Sales Manager in Training and Meeting Connections Managers, fostering a collaborative environment
- Strategically organized and executed Quarterly Sales Blitzs targeting specific need periods or clientele groups
- Analyzed STR reports, pace reports, and forecast reports, providing insightful recommendations to Director of Sales
Group & Catering Sales Manager(s)
Sheraton
Tysons
09.2013 - 07.2015
- Managed and coordinated group events and catering services at Sheraton
- Successfully increased sales by 20% within two years
- Applied innovative marketing strategies to attract new clients
- Resolved complex logistical issues to ensure smooth event execution
- Boosted customer satisfaction by 15% through detail-focused service
Group Sales Coordinator
Starwood NYC Metro Market
New York
Whatever/Whenever Agent
W Hotel Union Square
New York
Assistant Clubhouse Manager
Cordillera Golf Club Vail
Avon
Event Sales Assistant
Trump National Golf Club
Bedminster
Education
Bachelor of Science - Hotel, Restaurant And Tourism Management
Fairleigh Dickinson University
Morristown, NJSkills
- Financial analysis
- Revenue generation
- Sales strategy
- Customer feedback analysis
- Employee training
- Relationship building
Timeline
General Manager
Hotel Revival
09.2024 - Current
Director of Sales & Marketing
Hotel Revival
09.2022 - 08.2024
Community Sales Director
Brightview Senior Living
01.2021 - 08.2022
Director of Sales & Marketing
Washington Court Hotel (currently Hilton Washington DC)
04.2019 - 03.2020
Director of Sales
Hyatt House at The Wharf
06.2017 - 03.2019
Group Sales Manager
Grand Hyatt & Hyatt Regency
08.2015 - 05.2017
Group & Catering Sales Manager(s)
Sheraton
09.2013 - 07.2015
Group Sales Coordinator
Starwood NYC Metro Market
Whatever/Whenever Agent
W Hotel Union Square
Assistant Clubhouse Manager
Cordillera Golf Club Vail
Event Sales Assistant
Trump National Golf Club
Bachelor of Science - Hotel, Restaurant And Tourism Management
Fairleigh Dickinson University