Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maurice Mack

Abingdon

Summary

Experienced WasteWater Treatment Plant Operator with 7+ years in field. Excellent problem-solving, planning and multitasking abilities in utility management. Consistently monitors influent quality, volume and processing to achieve outstanding results in water quality. Familiar with membrane filtration methods. Knowledge of treatment processes to manage wastewater operations and promote environmental responsibility. Maintains water quality standards by effectively operating equipment and resolving technical issues. Demonstrated mathematical competence, mechanical skills, computer maintenance management skills, computer software and hardware, problem-solving and good communication skills.

Hardworking and passionate job seeker with strong organizational skills eager, and ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Wastewater Treatment Operator

Anne Arundel County Government
01.2017 - Current
  • Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
  • Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
  • Tested water samples and made adjustments to remove harmful bacteria and organism to guarantee water safety and quality of taste and smell.
  • Adjusted water treatment levels to correct below-standard variances
  • Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by Maryland.
  • Maintained public water systems using hand tools to repair and adjust equipment and machines.
  • Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
  • Used hand tools and power tools to maintain, repair and lubricate equipment.
  • Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect malfunctions.
  • Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
  • Monitored SCADA system for problems and adjusted controls to maintain efficiency.
  • Directed and coordinated plant workers engaged in routine operations and maintenance activities.
  • Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
  • Adhered to EPA and OSHA regulations.
  • Collected water samples to test alkalinity, hardness and residual levels.
  • Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
  • Prepared standards and quality control solutions using dilutions, normality, molarity and stoichiometry calculations.
  • Trained laboratory and operations personnel in public water system maintenance, analytical procedures and data reporting.
  • Conducted routine sampling of drinking water and public water following standard operating procedures.
  • Improved equipment reliability by implementing preventive and predictive maintenance programs.
  • Streamlined maintenance processes for increased efficiency and reduced downtime.
  • Enhanced safety standards with thorough inspections and compliance with regulations.
  • Increased productivity by prioritizing and scheduling essential maintenance tasks.
  • Mentored junior team members in best practices for equipment care and troubleshooting techniques.
  • Ordered, maintained and distributed supplies and inventory.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Maintained facility grounds, equipment and safety compliance.
  • Maximized asset life cycles through proper care, calibration, and routine checks of equipment systems.
  • Enhanced asset management by conducting regular audits and maintaining accurate records of all equipment and resources.
  • Collaborated with cross-functional teams to identify areas for process improvement, leading to increased productivity and reduced operational expenses.
  • Developed custom reports for management, providing valuable insights into asset performance and maintenance trends.
  • Maintained compliance with industry standards, company policies, and regulatory requirements through diligent record-keeping and documentation practices.
  • Served as a subject matter expert on CMMS best practices, sharing knowledge with colleagues through presentations, workshops, and other internal training events.
  • Assisted in training and onboarding team members.
  • Used standard work document to guide daily, weekly and monthly tasks.
  • Executed, reviewed and completed daily follow-up.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Diagnosed and resolved hardware and software issues.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.

Wastewater Treatment Operator

Harford County Government
04.2016 - 01.2017
  • Conducted routine sampling of drinking water and public water following standard operating procedures.
  • Calibrated pH, DO and chlorine meters to support proper working order for daily inspections.
  • Trained laboratory and operations personnel in public water system maintenance, analytical procedures and data reporting.
  • Tested water samples and made adjustments to remove harmful bacteria and organism to guarantee water safety and quality of taste and smell.
  • Drafted reports and maintained logs on meter readings, tests, chemical and equipment usage as required by Maryland.
  • Diagnosed and performed minor repairs on laboratory instrumentation and maintained lab and field equipment in safe, clean and efficient condition.
  • Adjusted water treatment levels to correct below-standard variances
  • Activated pumps, valves and processing equipment to move water through treatment processes and added chemicals.
  • Demonstrated capability for wet chemistry techniques by meeting quality control requirements, laboratory SOP and client specifications.
  • Prepared standards and quality control solutions using dilutions, normality, molarity and stoichiometry calculations.
  • Maintained public water systems using hand tools to repair and adjust equipment and machines.
  • Built and executed formulas and generated charts in Google, and Windows spreadsheet applications.
  • Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
  • Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
  • Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
  • Operated equipment such as front-end loaders, forklifts and slakers regularly.
  • Directed and coordinated plant workers engaged in routine operations and maintenance activities.
  • Collected water samples to test alkalinity, hardness and residual levels.
  • Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect malfunctions.
  • Used hand tools and power tools to maintain, repair and lubricate equipment.
  • Adhered to EPA and OSHA regulations.

Lead Shipper

Plasticoid
02.2011 - 04.2016
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Updated database with changes in carrier status.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Conducted research to address shipping errors and packaging mistakes.
  • Sorted and delivered materials to different work areas and staff.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Documented cargo movement such and obtained onward movement data.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reviewed order data to verify transactions and shipping dates.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Collaborated with internal departments to verify customer satisfaction and order accuracy.
  • Analyzed data to prepare reports and identify process improvements.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Pulled, verified, and packaged items for shipment.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Monitored logistics performance and identified improvement opportunities.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Managed the scheduling of incoming shipments from suppliers to maintain appropriate inventory levels while avoiding overstocking or stockouts.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Ged -

Harpers Ferry Job Corps Civilian Conservation Center
Harpers Ferry, WV
02.1998

Operation of Wastewater Treatment Plants Vol 1

Sacramento State
Sacramento, CA
06.2016

Operation of Wastewater Treatment Plants Vol 2

Sacramento State
Sacramento, CA
09.2016

Operation of Wastewater Treatment Plants Vol 3 Advance

Sacramento State
Sacramento, CA
02.2022

Biological And Computer Science

Harford Community College
Bel Air, MD
2014

Skills

  • SCADA Software
  • Water Quality
  • Dissolved Oxygen Meters
  • Membrane Filters
  • Water Sampling
  • Pump Stations
  • Chemical Analysis
  • Chemical Feed System Operation
  • NPDES Permits
  • Sludge Management
  • Public Health
  • EPA Standards
  • Flow Meter Monitoring
  • System monitoring
  • Analyzing water quality
  • Documentation skills
  • Sample collecting
  • Calibrating instruments
  • Community Relations
  • Operational Data Management
  • SWPPP Compliance
  • Blueprint Reading
  • Confined space
  • CPR, First Aid
  • Electrical
  • Plumbing
  • Mechanical
  • Computer Repair
  • Microsoft Excel
  • Email Software
  • Microsoft Project
  • Train Employees
  • Microsoft Office
  • Order Supplies
  • Warehouse Operations
  • Critical Thinking
  • Active Listening
  • Team Management
  • Asset Management
  • Electrical Systems
  • Work Order Management
  • Computerized Maintenance Management System
  • Time management abilities
  • Equipment Calibration
  • Team Leadership
  • Adaptability and Flexibility
  • Total Productive Maintenance
  • Maintenance Scheduling
  • Equipment Troubleshooting
  • Confined Space Entry
  • Personal Protective Equipment
  • Lockout and tagout procedures
  • Hazardous Materials Handling
  • Hardware Installation
  • Hardware maintenance
  • Wireless Networking
  • Network Troubleshooting
  • Software configuration
  • Network configuration
  • Computer Assembly
  • Printer troubleshooting
  • Attention to Detail

Timeline

Wastewater Treatment Operator

Anne Arundel County Government
01.2017 - Current

Wastewater Treatment Operator

Harford County Government
04.2016 - 01.2017

Lead Shipper

Plasticoid
02.2011 - 04.2016

Ged -

Harpers Ferry Job Corps Civilian Conservation Center

Operation of Wastewater Treatment Plants Vol 1

Sacramento State

Operation of Wastewater Treatment Plants Vol 2

Sacramento State

Operation of Wastewater Treatment Plants Vol 3 Advance

Sacramento State

Biological And Computer Science

Harford Community College
Maurice Mack