Mauricio Altamirano

As a Receptionist, I welcomed pets and their owners starting at 8 a.m., took note of their specific grooming choices, and guided the dogs to their assigned groomers. I handled both manual cash transactions and electronic payments, scheduled appointments by phone and in person, and maintained handwritten receipts, consent forms, and vaccination records.

This role gave me my strongest hands-on experience. I made sure every customer had a smooth, pleasant visit and left feeling confident that their pet was in good hands.

As a PT Aide, I assisted the Physical Therapists through operating the Physical Therapist Machines, cleaning exercise tools/equipment, being a patient walking aide, and taking record of patient exercises. This was my first job experience handling Health-care clients, demonstrating customer service, and working in a social environment.