Max McGuire
Lexington Park
Summary
Results-oriented with a background in customer service and animal handling. Expertise in time management, leading teams, and ensuring a safe, sanitary environment to drive operational success
Overview
4
4
years of professional experience
Work History
Front Staff Lead/Dog Bather
Earthwise Pet
Leonardtown, MD
07.2025 - Current
- Performed grooming tasks, ensuring cleanliness and comfort for dogs during bathing sessions.
- Assisted in maintaining a safe and sanitary work environment by following proper cleaning protocols.
- Utilized specialized grooming tools and equipment to efficiently wash, rinse, and dry dogs.
- Managed daily operations to ensure team efficiency and productivity.
- Trained new employees on standard operating procedures and safety protocols.
- Coordinated scheduling to optimize staff allocation based on workload demands.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Crew Member
Sheetz
California, MD
12.2024 - 10.2025
- Provided exceptional customer service in fast-paced environment, ensuring positive experiences for all guests.
- Operated cash register efficiently, processing transactions accurately and managing financial exchanges.
- Collaborated with team members to optimize workflow during peak hours, enhancing operational efficiency.
- Prepared and served food items according to health and safety standards.
- Collaborated with team members to ensure timely service during peak hours.
Cashier
The Auto Spa
Huntingtown, MD
07.2024 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and balanced registers at shift end.
- Operated and maintained car wash equipment to ensure optimal functionality.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Assisted in training new staff on safety protocols and operational procedures.
Dog Bather
Hair of the Dog Grooming
Owings, MD
08.2023 - 07.2024
- Bathed and groomed dogs, ensuring cleanliness and comfort.
- Assisted in maintaining a safe and organized work environment.
- Managed grooming tools and equipment, adhering to hygiene standards.
- Provided excellent customer service, addressing pet owner inquiries.
- Monitored dog behavior during bathing to ensure safety and well-being.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Successfully calmed anxious pets during the bathing process using proven soothing techniques.
Service Champion
Taco Bell
Prince Frederick, MD
01.2023 - 10.2023
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed food preparation and assembly, ensuring compliance with health and safety standards.
- Trained new team members on operational procedures and customer engagement techniques.
- Streamlined order processing, reducing wait times while maintaining quality service delivery.
Kennel Technician
Prince Frederick Kennels and Grooming
Prince Frederick, MD
07.2022 - 04.2023
- Administered daily care routines for diverse dog breeds, ensuring health and safety standards were met.
- Monitored animal behavior and health, reporting concerns to veterinarians promptly.
- Maintained cleanliness of kennel facilities, adhering to sanitation protocols to prevent disease spread.
- Assisted in training puppies, fostering positive behaviors through reinforcement techniques.
Education
High School Diploma -
Huntingtown High School
Huntingtown, MDSkills
- Maintaining cleanliness
- Time management
- Customer Service
- Animal Handling
- Marketing
- Leadership
- Money Handling
- Communication
Timeline
Front Staff Lead/Dog Bather
Earthwise Pet
07.2025 - Current
Crew Member
Sheetz
12.2024 - 10.2025
Cashier
The Auto Spa
07.2024 - 12.2024
Dog Bather
Hair of the Dog Grooming
08.2023 - 07.2024
Service Champion
Taco Bell
01.2023 - 10.2023
Kennel Technician
Prince Frederick Kennels and Grooming
07.2022 - 04.2023
High School Diploma -
Huntingtown High School