Maximus Seneca
Baltimore
Summary
Dedicated professional with a strong background in customer service and team collaboration. Known for effective communication and safety awareness, contributing to streamlined operations and enhanced resident experiences.
Overview
3
3
years of professional experience
Work History
Concierge
Stratton
Baltimore
07.2025 - Current
- Delivered high-touch customer service within luxury multifamily residential community.
- Coordinated service requests, reservations, and front desk operations to enhance resident experiences.
- Collaborated with property management teams to resolve resident concerns and support events.
- Maintained security awareness and monitored access to ensure resident safety.
- Anticipated resident needs by providing personalized and proactive service.
- Oversaw daily operations of EVURO INC, focusing on innovative dog-walking tools.
- Built partnerships with leasing agents and pet owners to align product development with market demands.
- Managed guest arrivals and departures at Henderson's Wharf Inn with accuracy and professionalism.
Night Auditor
Harbor Magic Hotels
Baltimore
01.2023 - 11.2025
- Managed overnight front desk operations and guest check-ins.
- Monitored security systems to ensure guest safety during night shifts.
- Collaborated with housekeeping to ensure room readiness for incoming guests.
- Facilitated communication between departments for smooth operations overnight.
Education
Bachelor of Science - Medicinal Chemistry
Rutgers University
New Brunswick, NJ05-2005
Skills
- Stress management
- Conflict resolution
- Time management
- Attention to detail
- Problem solving
- Networking
- Teamwork and collaboration
- Friendly, positive attitude
Timeline
Concierge
Stratton
07.2025 - Current
Night Auditor
Harbor Magic Hotels
01.2023 - 11.2025
Bachelor of Science - Medicinal Chemistry
Rutgers University