Maxwell Middleton
Ellicott City
Summary
Coachable 4th year political science major interested in the inner workings of public policy and non-profit sectors of Washington, DC. Possesses vast experience in problem solving and logical reasoning abilities. Proven success working within fast-paced, collaborative settings. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
Work History
Security Manager
Regional Security Consulting
03.2024 - 10.2024
- Managed a team of security personnel, ensuring proper training and adherence to company policies.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Responded swiftly to security incidents and issues effectively and established a protocol.
- Established and maintained close working relationships with local law enforcement officers.
Restaurant Waiter
Union Jack's Pub
12.2021 - 09.2023
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Education
Bachelor of Arts - Political Science, Specialization: Law & Democracy
The Ohio State University
Columbus, OH05-2025
Skills
- Problem-solving skills
- Leadership
- Adaptability
- Relationship building
- Customer service
- Issue resolution
- Time management
- Sales expertise
Timeline
Security Manager
Regional Security Consulting
03.2024 - 10.2024
Restaurant Waiter
Union Jack's Pub
12.2021 - 09.2023
Bachelor of Arts - Political Science, Specialization: Law & Democracy
The Ohio State University
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