- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Martial Artist - Black Belt in Tien Shien Pai - Kung Fu
- Learning new cooking techniques and expanding my culinary skills
- Cooking ( for work and personal enjoyment)
- Playing the CONGOS
- Baking
- I participate in a variety of outdoor recreational activities
- Hiking
- Camping
Maxwell Moore
Upper Marlboro
Summary
Dynamic professional with a proven track record at Weis Markets Inc, excelling in customer service and inventory management. Leveraged exceptional communication skills to enhance client satisfaction and loyalty. Implemented effective merchandising strategies, boosting product visibility by 20%. Adept at fostering teamwork and collaboration, driving sales promotions and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Sales Associate - Deli
Weis Markets Inc
09.2022 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability and reducing shrinkage.
- Collaborated with team members to create engaging in-store displays, driving sales promotions.
- Responsible for handling the Delicatessen Solo.
- Resolved customer inquiries promptly, enhancing satisfaction and loyalty through exceptional service delivery.
- Provided feedback to management on customer preferences, supporting inventory decisions and promotional planning.
- Implemented effective merchandising strategies, resulting in improved product visibility and customer interest.
- Trained new associates on company policies and customer service standards, fostering a cohesive team environment.
Martial Arts Instructor - KungFu
Shaolin Kung Fu Health & Fitness Academy
06.2020 - Current
- Developed and implemented personalized training programs for students of all skill levels.
- Conducted regular assessments to track student progress and adjust instruction accordingly.
- Led group classes, fostering a supportive environment that encouraged student engagement and participation.
- Mentored junior instructors, providing guidance on teaching techniques and class management strategies.
- Enhanced curriculum by integrating traditional techniques with modern training methods for improved effectiveness.
- Maintained safety standards during training sessions, ensuring a secure environment for all participants.
- Collaborated with academy leadership to identify growth opportunities and improve overall program offerings.
- Provided feedback and corrections to improve students' skills and techniques.
- Instructed on proper breathing techniques, stances, and forms.
- Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
- Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
- Enhanced student performance by incorporating martial arts techniques and discipline into daily training routines.
- Evaluated student performance to determine promotion in rank.
- Coached new students by breaking down techniques into simple moves.
- Imparted key etiquette points, discipline, and respect.
- Taught both core principles and fighting techniques to students of all levels.
- Implemented research-based curriculum and instructional strategies for self-enrichment topics.
- Worked with fellow teachers to devise and implement support plans to help students excel.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Food Service Student Trainee
Workforce & Technology Center (DORS)
06.2022 - 10.2022
- I developed my customer service skills
- I learned Food handling and food preparation skills
- I learned Kitchen safety
- I developed skills for Equipment safety and operation
- I learned Food safety and ServSafe principles (while training for my ServSafe certification - which I obtained in March of 2023)
- I learned cleaning and sanitation skills.
- I learned weights and measurements
- I learned about food portions and nutrition
- This food service training program taught me; good communication skills, how to be tactful and work well with others, how to follow verbal instructions, standing for long periods of time. lifting and carrying heavy trays& food containers, Stooping bending & stretching and finally how to be self-directed.
Bakery Worker
Sunflower Bakery
07.2021 - 08.2021
- Operated industrial mixers and ovens to produce high-quality baked goods.
- Monitored ingredient inventory levels, ensuring timely restocking for production needs.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
- Assisted in product development by testing new recipes and providing feedback for refinement.
- Collaborated with team members to ensure consistent output and adherence to baking specifications.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
Exercise Coach - Seniors
Queen Court II - Assisted Living
10.2017 - 05.2020
- Developed tailored exercise programs to enhance body movements among the seniors at the Facility.
- Analyzed Seniors patients strengths and weaknesses to create individualized exercise plans.
- Enhanced the senior patients performance by developing and implementing effective coaching strategies.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
- Conducted regular performance evaluations, providing the senior patients with constructive feedback and setting clear goals for improvement.
- Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
- Facilitated regular training sessions focusing on skill development.
- Organized team-building activities to foster camaraderie and improve communication skills amongst the senior patients.
Career Center Food Service Associate
The Harbour School
07.2019 - 03.2020
- Prepared and served nutritious meals, maintaining high standards of food safety and sanitation.
- Assisted in menu planning, incorporating seasonal ingredients to enhance meal variety.
- Managed inventory levels, ensuring timely ordering and minimizing waste through efficient stock rotation.
- I learned basic Sanitiation
- I learned procedure and cooking skills
- I learned knife skills and how to use commercial cleaning equipment like dishwashers and how to clean commerical or industrial equipment
- I learned professional kitchen cleaning skills for the public
Food Bank Volunteer
The Harbour School
07.2018 - 05.2019
- Work with my highschool team counselor to coordinate food distribution efforts to ensure timely service for clients in need.
- Assisted in training new volunteers on operational procedures and safety protocols.
- Worked on inventory levels, ensuring proper stock and minimizing waste.
- Prepared and packaged boxes during box assembly line phase.
- Packaged up nonperishable food items for food bank visitors.
- Distributed food boxes with carefully selected essentials to families in need.
- Collaborated with team members to ensure timely distribution of food to clients in need.
- Kept warehouses and preparation areas clean and orderly to limit workplace risk.
- Organized, sorted and stored donations in orderly systems to minimize waste.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Enhanced community food security by efficiently sorting and distributing donated items.
- Helped visitors pick out food items from donations.
- Maintained a clean and organized workspace, ensuring the safety and well-being of volunteers and clients alike.
- Loaded and unloaded distribution trucks at destination.
- Maintained cleanliness of resale shop by organizing, sorting stock items, and cleaning facility.
- Demonstrated flexibility by adapting to various roles within the organization as needed, including front-of-house support and warehouse operations assistance.
- Facilitated health and safety workshops for volunteers, ensuring safe working environment.
Education
Certificate - Culinary Arts
Prince George's Community College
Upper Marlboro, MD12-2025
Certificate - ServSafe Food Protection Manager
Prince George's Community College
Upper Marlboro, MD03-2023
High School Diploma -
The Harbour School of Annaplois
Annapolis, MD06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Goal oriented
- Store opening and closing
- Cleaning techniques
- Stocking and receiving
- Outgoing personality
- Professional demeanor
- Adapt to diverse groups
- Building rapport
- Dining area maintenance
- Excellent communication skills
- Positive and professional
- Hospitality and accommodation
Interests
Timeline
Sales Associate - Deli
Weis Markets Inc
09.2022 - Current
Food Service Student Trainee
Workforce & Technology Center (DORS)
06.2022 - 10.2022
Bakery Worker
Sunflower Bakery
07.2021 - 08.2021
Martial Arts Instructor - KungFu
Shaolin Kung Fu Health & Fitness Academy
06.2020 - Current
Career Center Food Service Associate
The Harbour School
07.2019 - 03.2020
Food Bank Volunteer
The Harbour School
07.2018 - 05.2019
Exercise Coach - Seniors
Queen Court II - Assisted Living
10.2017 - 05.2020
Certificate - Culinary Arts
Prince George's Community College
Certificate - ServSafe Food Protection Manager
Prince George's Community College
High School Diploma -
The Harbour School of Annaplois