Mayreni Zorrilla
Glen Burnie
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Waitress
Denny's
07.2022 - Current
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
CREW Member
Chipotle
04.2022 - 09.2022
- Contributed to increased sales by upselling menu items and promoting special offers.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Ticketing,Packing,Picking
Remedy Intelligent Staffing
09.2021 - 01.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
Picking Packer
Stafin Alternatives
02.2020 - 08.2021
- Optimized workflow through effective collaboration with other departments such as shipping and receiving teams, contributing to overall operational efficiency.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Scanned packages and boxes and moved to loading dock for shipment.
- Facilitated smooth communication with supervisors regarding any issues or concerns that arose during shifts, promoting effective problem-solving strategies.
Education
High School Diploma -
Liceo Ana Silvia JImenez De Castro
Jima Abajo,La Vega,RDSkills
- Team Collaboration
- Food station setup
- Process Monitoring
- Cool Under Pressure
- Conflict and Complaint Resolution
- Upselling
- Item promotion
- Food and Beverage Service
Timeline
Waitress
Denny's
07.2022 - Current
CREW Member
Chipotle
04.2022 - 09.2022
Ticketing,Packing,Picking
Remedy Intelligent Staffing
09.2021 - 01.2022
Picking Packer
Stafin Alternatives
02.2020 - 08.2021
High School Diploma -
Liceo Ana Silvia JImenez De Castro
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