Mc Lean Williams
Greenbelt
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than Number years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Technician
Road Again Rescue Llc
08.2014 - Current
Assist customers with roadside issues diagnostic and repairs on customers vehicles inspect and repair vehicles .
Technician
CarMax
03.2004 - 08.2013
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
Refrigeration - Air Conditioner And Refrigeration
Pg Community College
Largo Md01.2002
Cxc - Agricultural Business
St Andrew Anglican Secondary School
Grenada07.1996
Skills
- Issue Analysis
- Customer Service
- User Training
- Environmental Compliance
- System Troubleshooting
- Operations Monitoring
- Component Replacement
- Equipment Maintenance
- Equipment Repair
- System Installation
- Written/Verbal Communication
- Installation and Repair
Certification
- CMRT - Certified Maintenance and Reliability Technician
Training
GM Duramax diag..
Enhanced obd 11 missfire diag.
Honda obd 11 diag.
Automatic temp.control system diag.
Toyota obd 11 diag.
Develop diagnostics strategies from intermittent driveability.
Timeline
Technician
Road Again Rescue Llc
08.2014 - Current
Technician
CarMax
03.2004 - 08.2013
Refrigeration - Air Conditioner And Refrigeration
Pg Community College
Cxc - Agricultural Business
St Andrew Anglican Secondary School
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