Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mădălina Stegărescu

Mădălina Stegărescu

Chisinau

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments.

Overview

4
4
years of professional experience

Work History

Ticketing Agent

EXPLOR TUR
Chisinau
06.2021 - Current
  • Worked diligently to resolve booking, fare and regulations issues alongside passengers and travel agents.
  • Maintained knowledge of current flight schedules for all airlines served by the company.
  • Answered phone calls from customers seeking assistance with ticketing issues or questions.
  • Assisted in troubleshooting problems encountered during the check-in process at airports or other locations.
  • Utilized computer software programs for booking flights and managing reservations.
  • Informed passengers about baggage allowances, restrictions, and fees associated with their flights.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Education

The Center of Excellence in Economics And Finance.
Chișinău

Skills

  • Calm under pressure
  • Multitasking
  • Basic math
  • Communication skills
  • Computer reservations
  • Customer service
  • Planning
  • Data analysis

Languages

Romanian
First Language
English
Upper Intermediate (B2)
B2
Russian
Upper Intermediate (B2)
B2

Timeline

Ticketing Agent

EXPLOR TUR
06.2021 - Current

The Center of Excellence in Economics And Finance.

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Mădălina Stegărescu