Meaghan Duffy
Davidsonville
Summary
Results-driven professional with extensive knowledge in wine and liquor. Proven ability to execute efficient order processing and maintain high standards of responsible alcohol service. Ready to support an establishment's success through exceptional customer engagement and operational excellence.
Overview
2027
2027
years of professional experience
Work History
Bartender
O'brien's Oyster Bar and Seafood Tavern
Annapolis, MD
2021 - Current
- Crafted diverse cocktail menu items, enhancing guest satisfaction and bar experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Assisted in training new staff on bartending techniques and customer service protocols.
- Executed efficient order processing, minimizing wait times during peak hours.
- Implemented upselling techniques, contributing to increased beverage sales and profitability.
Head Server/ Bartender
Middleton Tavern
Annapolis, MD
07.2000 - 03.2020
- Led team in delivering exceptional dining experiences through attentive service and effective communication.
- Trained and mentored new servers on menu knowledge, service standards, and customer engagement techniques.
- Streamlined operational workflows to enhance efficiency during peak service hours and reduce wait times.
- Coordinated with kitchen staff to ensure timely food delivery and address special customer requests promptly.
- Developed strong rapport with patrons, fostering a welcoming environment for repeat business.
- Monitored inventory levels and communicated restocking needs to management proactively.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Crafted, maintained and inventoried the wine list
Education
Bachelor of Science - English Literature
Towson University
Baltimore, MD12-2012
Associate of Arts - Education
Anne Arundel Community College
Arnold, MD12-2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Classic cocktails
- Changing beer kegs
- Extensive wine portfolio
- Wine and liquor expertise
Timeline
Head Server/ Bartender
Middleton Tavern
07.2000 - 03.2020
Bartender
O'brien's Oyster Bar and Seafood Tavern
2021 - Current
Bachelor of Science - English Literature
Towson University
Associate of Arts - Education
Anne Arundel Community College