Megan Buckley
Walkersville,MD
Summary
Talented Scheduler with a hardworking mentality and an organized approach. Proven track record of optimizing resource utilization and enhancing customer satisfaction at RadNet through meticulous attention to detail and exceptional communication skills. Expert in managing high call volumes demonstrating a high level of professionalism and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Scheduler
RadNet
Frederick, MD
03.2023 - Current
- Coordinated radiology appointments for multiple states and departments, ensuring optimal resource utilization.
- Provided excellent customer service to patients, answering inquiries about radiology procedures and billing processes promptly and accurately.
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Managed high call volumes efficiently while maintaining a professional demeanor and providing exceptional customer service to both internal staff members and external callers alike.
- Maintained strict adherence to HIPAA guidelines while handling sensitive patient information during the scheduling process.
- Assisted in training new schedulers on department protocols, policies, and software systems to ensure smooth integration into the team.
Real Estate Appraiser Trainee
ValcoMD
Frederick, MD
04.2021 - 03.2023
- Maintained current understanding of lender requirements and documentation guidelines.
- Consistently met deadlines for delivering high-quality appraisal reports, contributing to client satisfaction and repeat business.
- Gathered relevant property data from public records, aerial photographs, and field inspections to inform valuation decisions.
- Demonstrated attention to detail by carefully reviewing property records for accuracy before submission.
Dog Groomer
Petsmart
Frederick, MD
02.2016 - 04.2021
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Education
High School Diploma -
North Carroll High School
Hampstead, MD05.2013
Skills
- Attention to Detail
- Strong Problem-Solving and Critical Thinking
- Effective Multitasking
- Clear Communication
- High Level of Professionalism
Timeline
Scheduler
RadNet
03.2023 - Current
Real Estate Appraiser Trainee
ValcoMD
04.2021 - 03.2023
Dog Groomer
Petsmart
02.2016 - 04.2021
High School Diploma -
North Carroll High School