Megan Hall
Sykesville
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced dealership settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
Work History
Cashier
Antwerpen Toyota
03.2023 - Current
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
- Handled cash and electronic payments, demonstrating attention to detail in financial transactions.
- Adapted quickly to changing priorities during peak hours, ensuring timely service delivery.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Certified Trainer
Chick-fil-A
06.2021 - 01.2023
- Developed and delivered training programs for team members, enhancing operational efficiency and service quality.
- Mentored new trainers on effective instructional techniques and best practices in customer service training.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided coaching and mentoring to employees.
Team Member
TJMAXX
01.2020 - 06.2021
- Collaborated with team members to ensure efficient workflow and task completion.
- Assisted in training new employees on operational procedures and safety protocols.
- Maintained cleanliness and organization of work area to uphold company standards.
- Executed daily tasks independently, demonstrating reliability and accountability.
- Improved customer service by effectively addressing inquiries and resolving issues promptly.
Education
Liberty High School
Sykesville, MDAssociate of Applied Science - Emergency Medicine
Carroll Community College
Westminster, MDAssociate of Applied Science - Emergency Medicine
Savannah Technical College
Savannah, GASkills
- Customer service
- Work ethic and integrity
- Time management skills
- Reliability and punctuality
- Attention to detail
- Problem-solving
- Patience and empathy
- Team collaboration
Accomplishments
- Promoted to Certified Trainer after only 4 months for exceptional performance.
- Vice President of the Friends for life club in High School
Timeline
Cashier
Antwerpen Toyota
03.2023 - Current
Certified Trainer
Chick-fil-A
06.2021 - 01.2023
Team Member
TJMAXX
01.2020 - 06.2021
Liberty High School
Associate of Applied Science - Emergency Medicine
Carroll Community College
Associate of Applied Science - Emergency Medicine
Savannah Technical College
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