Megan Jackson
Greensboro
Summary
Dynamic customer service professional with a proven track record at Easton Utilities Commissions. Skilled in cash handling and effective communication, I excel in managing customer inquiries and training team members. Highly organized and detail-oriented, I consistently ensure compliance with policies while enhancing customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Easton Utilities Commissions
06.2023 - Current
- Provide education about utilities
- Managing customer data and privacy procedures
- Cash handling and payment processing
- Utility policy and procedures
- Educate customers on personal residential and commercial accounts
Assistant Manager
Domino’s
06.2013 - 06.2023
- Manage customer inquiries and complaints
- Ensure compliance with safety and company policies and procedures
- Managed Domino’s inventory tracking system and food ordering system
- Provided guidance and support to team members with daily task and objectives
- Gather transactions for bank deposits
- Helped in the process of hiring and training new team members
Assistant Manager
Endless Summer Tanning Studio
04.2017 - 01.2022
- Ensure compliance with safety regulations and company policies
- Helped with the processes of hiring and training
- Cash and bank deposits
Education
Associate of Arts -
Chesapeake College
Maryland 05-2020
Associate of Business Administration -
Chesapeake College
MarylandSkills
- Cash handling
- Teamwork
- Time management
- Leadership
- Effective communication
- Critical thinking
- Computer literacy
- Microsoft
- Highly organized
- Quick learner
- Detail-oriented
- Financial analysis
Accomplishments
- Phi Theta Kappa Honors Society
- National Technical Honors Society
Timeline
Customer Service Representative
Easton Utilities Commissions
06.2023 - Current
Assistant Manager
Endless Summer Tanning Studio
04.2017 - 01.2022
Assistant Manager
Domino’s
06.2013 - 06.2023
Associate of Arts -
Chesapeake College
Associate of Business Administration -
Chesapeake College
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