Megan Jones
Easton
Summary
Dynamic Sales and Account Manager with a proven track record working with regional, nationwide and international clients, excelling in relationship building and communication. Recognized for exceptional problem-solving skills and attention to detail, fostering trust and long-lasting partnerships with clients.
Professional with extensive experience in managing accounts, ensuring client satisfaction, and driving revenue growth. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and resourceful, ensuring seamless coordination and successful achievement of business objectives.
Overview
15
15
years of professional experience
Work History
Regional Account Manager
Atlantic Tactical
09.2024 - Current
- Responsible for maintaining and adding customers to an existing territory throughout Maryland by resolving previous issues, providing product knowledge and delivering strong customer support.
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Developed strategic plans and executing effective account management practices.
- Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
- Generated leads through networking, cold calls and industry connections.
- Communicated by phone, email and traveled for face to face contact for all accounts.
- Met existing customers to review current services and expand sales opportunities.
Business Development Manager
LWRC International, LLC
10.2012 - 09.2024
- Served in full spectrum business development position by creating profit opportunities for company domestically by focusing on law enforcement, military, and government customers.
- Selected and responsible for providing high level customer support to designated international customers.
- Maintained up to date knowledge and detailed records for compliance with strict federal laws regarding products.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers via email, phone and face to face meetings.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Planned, organized and supervised over twelve customer based training programs for government clients to better use and maintain their end use products.
- Attended and leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Collaborated with company engineering to drive new product development based on client feedback and requests.
- Participated in trade shows and conferences to network and generate leads as well as meet with established customers.
Marketing Representative
Servpro Industries, Inc.
01.2010 - 10.2012
- Performed all aspects of sales and marketing, including route sales throughout territory.
- Organized and executed educational seminars for insurance professionals that worked with the company and clients enhancing seamless cooperation.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
Education
No Degree - Sociology
Salisbury University
Salisbury, MDSkills
- Relationship building
- Communication
- Problem-solving
- Attention to detail
Awards
- Awarded Atlantic Tactical, Sales achievement 2024
- Honored by Dallas Police Department SWAT team for outstanding customer support 2020
Timeline
Regional Account Manager
Atlantic Tactical
09.2024 - Current
Business Development Manager
LWRC International, LLC
10.2012 - 09.2024
Marketing Representative
Servpro Industries, Inc.
01.2010 - 10.2012
No Degree - Sociology
Salisbury University
Similar Profiles
Rhonda BetcherRhonda Betcher
Director, Cyber Security at General Dynamics Ordnance & Tactical SystemsDirector, Cyber Security at General Dynamics Ordnance & Tactical Systems
Aubree CoxAubree Cox
Cashier at Fx TacticalCashier at Fx Tactical
Matthew M McClureMatthew M McClure
Treasury Specialist at General Dynamics Ordnance and Tactical SystemsTreasury Specialist at General Dynamics Ordnance and Tactical Systems
Alex LucaAlex Luca
Dual Rate Table Games Supervisor at Wind Creek BethlehemDual Rate Table Games Supervisor at Wind Creek Bethlehem
Brandon René Barrientos MartínezBrandon René Barrientos Martínez
Price Change Associate at UNIQLOPrice Change Associate at UNIQLO