Managed day-to-day office operations, ensuring compliance with state and federal regulations
Served as the primary point of contact for both internal team members and external parties, including vendors, suppliers, regulatory agencies, and property management
Prepared reports, memos, and other documents as needed by management or for regulatory compliance
Processed payroll and handled employee inquiries regarding pay or benefits
Ensured the store complies with local, state, and federal cannabis regulations, including record-keeping, reporting, and security protocols
Stayed updated on changes in cannabis laws and regulations and communicated these to staff to ensure ongoing compliance
Oversaw cash register operations, including cash reconciliation, deposits, and monitoring of financial transactions
Assisted in generating and analyzing sales reports, identifying trends, and suggesting improvements for profitability
Ensured that the POS system was functioning properly and help with troubleshooting
Oversaw the use of Dutchie for inventory tracking, sales data, and customer records
Provided additional administrative support to various departments as needed
Managed the full employee lifecycle, from onboarding and orientation to offboarding, ensuring a seamless experience for new hires and departing employees
Contributed to maintaining a positive work environment by fostering communication between employees and leadership
Produce Buyer
Healthy Living Market
11.2021 - 04.2023
Primarily responsible for ordering, stocking, and maintaining appropriate inventory of 500+ SKUs in the produce department ($1.6 million annual sales) of a fast-paced retail environment
Additionally responsible for maintaining adequate shrink levels, inventory management, department financials, customer assistance, product merchandising, and vendor relations
Received favorable yearly evaluations and consistently met department gross margin goals
Deli Team Lead
City Market, Onion River Co-Op
06.2021 - 11.2021
Primarily responsible for supervising and training a team of deli staff, ensuring high performance, productivity, and adherence to company standards
Accountable for providing exceptional customer service by addressing inquiries, resolving complaints, and ensuring that customer orders were filled accurately and in a timely manner
Monitored inventory levels, placed orders, and managed stock rotation to ensure freshness and reduce waste
Cafe Buyer
The Common Market Co-op
10.2017 - 06.2021
Primarily responsible for ordering and maintaining appropriate inventory of all ingredients in the cafe department ($2.8 million annual sales peak) of a high-volume fresh foods department
Additionally responsible for department financials, maintaining adequate shrink levels, inventory management, vendor relations, cost analysis, and customer assistance
Received favorable quarterly evaluations and consistently met department budgeted spend
Primarily responsible for surveillance of patrons in the facility, acting immediately and appropriately to secure safety of all patrons in the event of emergency
Extensive knowledge and application of swimming and water safety skills
Executed an understanding of facility characteristics, rules, policies, etc
Registered Nurse, Critical Care at Johns Hopkins Howard County Medical CenterRegistered Nurse, Critical Care at Johns Hopkins Howard County Medical Center