Melissa Jawahir
Pikesville,MD
Summary
Professional with proven experience and readiness in practical nursing. Skilled in patient care, medical procedures, and clinical support, ensuring high standards and effective results. Strong focus on teamwork, reliability, and adaptability in dynamic healthcare environments. Known for excellent communication, empathy, and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Critical Care Rapid Response Tech
UMMS
Baltimore, MD
05.2025 - Current
- Assisted in triaging and dispatching rapid response calls for mobile practitioners. Supported coordination of emergency services to ensure timely assistance. Facilitated communication between practitioners and response teams.
- Monitored patients by connecting to Zoll equipment and observing vital signs for critical changes.
- Performed blood tests using iSTAT machine, focusing on CG4 and Chem 8 parameters for accurate patient assessment.
- Executed ultrasound-guided phlebotomy procedures and performed peripheral intravenous (PIV) placements.
- I/O Placement and removal
- Executed transportation of critical patients to diagnostic tests, ensuring timely and safe transfers.
- Assisted with intubation procedures to support patient care. Aided in setting up arterial lines for accurate monitoring. Supported cardioversion efforts to restore normal heart rhythm.
- Performed CPR on unresponsive patients to provide critical life-saving interventions during emergencies.
Patient Care Technician
Union Memorial Hospital- Emergency Department
Baltimore, MD
03.2021 - 08.2025
- Oversaw monitoring of vital signs and communicated changes to nursing staff to facilitate prompt medical interventions.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Improved patient satisfaction by providing compassionate and attentive care during high-stress situations.
- Delivered critical emergency room procedures, such as wound dressing, splinting, and CPR, to improve patient outcomes.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Enhanced patient care delivery by proficiently utilizing medical equipment such as EKG machines, defibrillators, and vital sign monitors in the emergency room.
Office Manager/GNA/CNA
Vorizen Assisted Living
Pikesville, MD
02.2008 - 04.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Managed staff scheduling to ensure adequate coverage while maintaining efficiency in labor costs.
- Oversaw daily operations, ensuring smooth workflow among departments in the assisted living community.
- Recruited hired, and trained dedicated staff members who were committed to providing exceptional resident care.
Clinical Support/Lab Technician - COVID-19 Unit
UMMS
Baltimore, MD
04.2020 - 01.2024
- PPE Donning and Doffing, Fit testing, Daily clinical care for Covid + patients (ADL’s (changing linen, assisting with clothing changes and bathing, assist with feeding, ekg, daily blood draws for labs, specimen collection for covid and urine, vitals q 6-12 hours) under direct supervision of RN or Medical Provider
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Adhere to Osha guidelines.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Care Support Specialist
Children's National Medical Center, CNMC
Washington, DC
05.2022 - 12.2023
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
CNA/Med Tech
Lorien Mays Chapel
Mount Airy, MD
10.2019 - 12.2020
- Helped residents with moving, walking, personal hygiene, eating and other daily activities
- Checked on residents routinely to make sure their needs and preferences were being met
- Administered prescribed medications to residents according to personal health care plans
- Review patients concerns on pain and discomfort and immediately reported to nurse on call for any new skin breaks or possible bed sore sites
- Delivered passionate support and assistance to residents and their families.
Clinical Manager/Certified Medical Assistant
ExpressCare
Mount Airy, MD
09.2016 - 12.2020
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Medical Assistant
Dr. Ralph Epstein OBGYN
09.2015 - 09.2016
- Triage( vital signs, ekg, set up room for vaginal exams, mini in office procedures, ultrasound to find heartbeat on fetus), answer multi line phone system, scheduling, marketing for weight loss clinic, injections, filing, assist with minor in office procedures.
Medical assistant
My Care Express
Eldersburg, MD
10.2012 - 01.2015
- Triage, Clia waived rapid testing, Drug screening, Breath Alcohol Testing, Splinting/Casting, Phlebotomy, Injections, IV placement, EMR, High patient volume (60+ per day)
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
UNI Urgent Care
Westminster, MD
12.2011 - 10.2012
- Phlebotomy, Injections, triage, vitals, drug screening, wound care, splinting, front office insurance verifications and registration.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
No Degree - Practical Nursing
The Community College of Baltimore County
Dundalk, MD05-2026
No Degree - Nursing Assistance
Stein Academy
Baltimore01.2018
Some College (No Degree) - Medical Assistant
Medix School West
Woodlawn, MDHigh School Diploma -
Milford Mill Academy
Baltimore, MD06.2007
Skills
- Ability to handle high volume of patients
- Experience with universal precautions
- PIV placement, blood culture and lab specimen collections
- Infection Control
- Supervision of small teams
- OSHA and HIPPAA compliance at all times
- ADL support
- Critical care monitoring
- Skilled in utilizing various EMR technologies including Epic and Cerner
- Inventory and supply management
- Medical Records Management
Certification
- Certified Medical Assistant (NCCT)
- Geriatric Nursing Assistant (MBON) A00165735
- Certified Nursing Assistant (MBON) A00165735 11/28/2027
- CPR/ First Aid 12/11/2026
Timeline
Critical Care Rapid Response Tech
UMMS
05.2025 - Current
Care Support Specialist
Children's National Medical Center, CNMC
05.2022 - 12.2023
Patient Care Technician
Union Memorial Hospital- Emergency Department
03.2021 - 08.2025
Clinical Support/Lab Technician - COVID-19 Unit
UMMS
04.2020 - 01.2024
CNA/Med Tech
Lorien Mays Chapel
10.2019 - 12.2020
Clinical Manager/Certified Medical Assistant
ExpressCare
09.2016 - 12.2020
Medical Assistant
Dr. Ralph Epstein OBGYN
09.2015 - 09.2016
Medical assistant
My Care Express
10.2012 - 01.2015
Medical Assistant
UNI Urgent Care
12.2011 - 10.2012
Office Manager/GNA/CNA
Vorizen Assisted Living
02.2008 - 04.2024
High School Diploma -
Milford Mill Academy
No Degree - Practical Nursing
The Community College of Baltimore County
No Degree - Nursing Assistance
Stein Academy
Some College (No Degree) - Medical Assistant
Medix School West