Melani Aguilar
Annapolis
Summary
Results-driven Department Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth department operations and positive work environment.
Overview
4
4
years of professional experience
Work History
Department Manager
McDonald's Restaurant
Annapolis
08.2023 - 02.2026
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on food safety and quality standards.
- Managed inventory levels to maintain stock availability and reduce waste.
- Managed and insured restaurant was well maintained during my supervision daily maintenance and cleaning
- Informed and communication of targets, new products and projects
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Organized quarterly meetings with senior management to review departmental goals and objectives.
- Managed daily operations, ensuring efficient workflow and productivity.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assigned work and monitored performance of project personnel.
Cashier
Ledo's Pizza
Severna Park
03.2022 - 06.2023
- Maintained cleanliness and organization of the cashier station throughout shifts.
- Handled cash transactions
- Helped prep station and closing and opening tasks
Education
Broadneck Highschool
Annapolis, MDSkills
- Customer service
- Team leadership
- Staff training
- Conflict resolution
- Calm under stress
- Quick thinking
- Organized
Languages
Spanish
Native/ Bilingual
Timeline
Department Manager
McDonald's Restaurant
08.2023 - 02.2026
Cashier
Ledo's Pizza
03.2022 - 06.2023
Broadneck Highschool