Melani Umana
Westminster
Summary
Dynamic professional with a strong background as a Military Police Officer at the U.S Air Force, excelling in conflict resolution and team leadership. Successfully enhanced operational efficiency and developed effective workflows. As a Cleaning Crew Manager at Eben-Ezer LLC, I ensured quality control and optimized resource management, delivering exceptional service and maintaining high standards.
Overview
1
1
year of professional experience
Work History
Military Police Officer
U.S Armed Forces
San Antonio
01.2025 - 06.2025
Acquired knowledge of military laws and regulations during six-month training period.
Performed regular patrols and inspections to maintain security measures on base.
Enhanced operational efficiency by implementing effective workflows.
Refined conflict resolution skills to improve unit cohesion.
Cleaning Crew Manager
Eben-Ezer LLC
Columbia
01.2024 - 12.2024
Developed cleaning crew schedules to maximize efficiency and service delivery.
Ensured adherence to quality control standards for cleanliness and sanitation throughout facilities.
Generated weekly activity reports summarizing cleaning crew performance for management review.
Education
High School Diploma -
Winters Mill High School
Westminster, MD06-2023
Skills
- Team leadership
- Resource management
- Time management
- Conflict resolution
- Attention to detail
- Customer inquiries
- Guest services
- Patience and composure
Languages
Spanish
Native/ Bilingual
Timeline
Military Police Officer
U.S Armed Forces
01.2025 - 06.2025
Cleaning Crew Manager
Eben-Ezer LLC
01.2024 - 12.2024
High School Diploma -
Winters Mill High School