Dedicated host with expertise in customer service, time management, and effective communication. Proven track record in managing reservations and enhancing guest experiences to maximize satisfaction.
Overview
10
10
years of professional experience
Work History
Host
Miss Toya's Creole House
Silver Spring
05.2025 - 12.2025
Greeted and seated guests promptly, creating welcoming atmosphere.
Managed reservation system to streamline seating arrangements and minimize wait times.
Provided menus and described daily specials to elevate guest dining experience.
Maintained cleanliness of dining area and host station to uphold standards.
Gathered information from guests to seat groups or manage waitlist effectively.
Scheduled reservations and notified servers of large groups for advanced preparation.
Delivery Helper
Edible Arrangements
Silver Spring
06.2016 - 08.2016
Coordinated package organization for optimal loading of trucks and vans, enhancing delivery efficiency.
Delivered fruit packages to customer doorsteps, fostering positive customer interactions.
Maintained cleanliness and organization of delivery vehicles and work areas, contributing to operational readiness.