Summary
Overview
Work History
Education
Skills
Certification
accomplished equestrian
Timeline
Generic

Melanie Miksovsky

Millersville

Summary

Experienced Program Director well-versed in providing strategic direction and ongoing leadership to highly regulated health projects. Impact player. Veteran of healthcare field with over 11 years of demonstrated success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Executive Director/Program Director

Sereno Clinic LLC
02.2024 - Current
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Developed detox, PHP, and IOP programs from ground up, laying out framework, and defining roles.
  • Achieved successful CARF accreditation for all programs.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Managed full-cycle recruiting process, ensuring a positive candidate experience from initial contact through onboarding.
  • Coordinated care with other professionals to provide clients with comprehensive support.
  • Supported aftercare planning for continued recovery after treatment.
  • Advanced community outreach efforts by forging strong relationships with local partners.
  • Developed and implemented program evaluation systems to assess program impact.

Director of Business Development

Lotus Psychotherapy LLC
09.2022 - Current
  • Achieved CARF accreditation across multiple levels of care with NO recommendations for improvement from CARF.
  • Developed and implemented successful IOP program with over 60 attendees per week in it's initial stages.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Negotiated contracts and agreements to cultivate profitable business transactions.
  • Contributed to industry events and trade shows to showcase products and gather industry intelligence.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.

Program Director

Tranquility Woods, LLC
04.2018 - 09.2022
  • Improved success of program by making proactive adjustments to operations.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Met and collaborated with CEO to uncover issues, identify applicable solutions and offer guidance in operations and business development.
  • Pitched and built new programming strategies and one-off changes to boost client satisfaction and improve treatment outcomes.
  • Created vision and provided leadership for targeting larger prospects.
  • Addressed and resolved technical, financial and operational concerns by working with team members and directors.
  • Provided ongoing direction and leadership for program operations.
  • Developed multiple survey systems to measure outcomes and areas of improvement.
  • Streamlined administration department by changing to electronic intake and financial record keeping, resulting in 50% lower payroll costs for that department.
  • Planned marketing initiatives and leveraged referral networks to promote business development.

Chief Operations Executive

Mana Supply Co.
09.2015 - 04.2018
  • Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
  • Successfully collaborated with investors to achieve 100% of projected capital raise.
  • Developed all initial policies and procedures in accordance with COMAR regulations, resulting in successful licensing process.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set organizational mission, business vision and employee expectations for medical marijuana company.
  • Determined business plan, mission statement and vision.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Led business planning, developed market strategy and established direct procurement of products from cannabis industry vendors.

Program Director

Serenity Acres, LLC
01.2010 - 07.2015
  • Developed residential treatment program from ground up, laying out framework and defining roles.
  • Oversaw team of 40+ personnel focused on clinical, medical, and operations.
  • Provided ongoing direction and leadership for program operations.
  • Maintained and updated all policy related documents.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Interviewed and hired talented clinicians, medical staff, and program staff with expertise in substance abuse treatment to increase strengths within already gifted departments.
  • Improved success of program by making proactive adjustments to operations.

Education

Associate of Arts - Behavioral Sciences

Mount Aloysius College
Cresson, PA
12.1998

Skills

  • Strategic leadership
  • Customer service experience
  • Compliance expert
  • Effective leader
  • Understanding of human resources
  • Program Development and Management
  • Advanced Knowledge of Technology
  • Administration Knowledge
  • Scheduling
  • Staff Management
  • Program Leadership
  • Curriculum Development
  • Business Management
  • Program development

Certification

  • Crisis Intervention Training
  • Stages of Change Certification
  • Motivational Interviewing Training
  • Opioid Overdose Training
  • Wilderness First Aid Certified
  • First Aid/CPR Certified

accomplished equestrian

When I'm not working, you will usually find me pursuing my passion for equestrian sports. In the fall, I foxhunt weekly. During the rest of the year, my horse and I compete in Eventing and Jumping. I am a full member of the Marlborough Hunt Club, the Cleveland Bay Society of North America, USEF, and the United States Eventing Association.

Timeline

Executive Director/Program Director

Sereno Clinic LLC
02.2024 - Current

Director of Business Development

Lotus Psychotherapy LLC
09.2022 - Current

Program Director

Tranquility Woods, LLC
04.2018 - 09.2022

Chief Operations Executive

Mana Supply Co.
09.2015 - 04.2018

Program Director

Serenity Acres, LLC
01.2010 - 07.2015

Associate of Arts - Behavioral Sciences

Mount Aloysius College

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Melanie Miksovsky