Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Solano

GAITHERSBURG

Summary

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

All Day Medical Care
06.2024 - Current
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Server

Silver Diner
06.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Associate of Science - Political Science And Government

Montgomery College
Rockville, MD
08-2026

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • Exceptional customer service
  • Time management
  • Telephone etiquette
  • Memory retention
  • Data entry
  • Team collaboration
  • Scheduling

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

All Day Medical Care
06.2024 - Current

Server

Silver Diner
06.2023 - 07.2024

Associate of Science - Political Science And Government

Montgomery College

Similar Profiles

CREATE PROFILE
Melanie Solano