MELINA KARATZAS
Baltimore
Summary
Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Developed critical thinking and collaboration skills in fast-paced academic environment. Equipped with foundational knowledge in science field. Committed to making significant impact through dedication and proactive approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Brand Ambassador
Kaplan
07.2024 - Current
- Educated peers about the benefits of the product through one-on-one conversations and group discussions.
- Created visually appealing displays at tabling events that attracted attention from passing students and encouraged engagement with promotional material.
- Participated in training sessions to stay up-to-date on product features, benefits, and potential applications for college students.
- Acted as a liaison between company representatives and university organizations for event sponsorship opportunities.
- Increased brand awareness by actively engaging with students and promoting the brand during campus events.
- Organized on-campus promotional events to drive product trial and create buzz around the brand.
- Developed relationships with campus influencers, working together to promote the brand through various channels.
- Communicated product information with confidence and educated consumers about company.
- Worked with team to achieve sales goals for products.
Server
East Coast Wings + Grill
12.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained a clean and orderly area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host
Chili's Resturant
03.2021 - 08.2021
- Managed front desk operations at Chili's Restaurant.
- Welcomed and seated guests efficiently.
- Maintained a clean and organized host station/dining room.
- Managed guest waiting list during high volume times.
- Effectively communicated with kitchen and wait staff.
- Effectively answered phone calls and communicated with customers.
- Optimized seating arrangements to maximize dining room efficiency and guest flow.
- Provided training to new hosts, improving team performance and service quality.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Server
Oak Crest Senior Living Community
01.2021 - 03.2021
- Delivered exceptional service to Oak Crest residents.
- Adhered to strict dietary guidelines.
- Maintained a clean, welcoming dining environment.
- Promptly addressed and resolved any dining concerns.
- Streamlined service processes to increase table turnover and customer satisfaction.
- Provided empathetic service to seniors, ensuring a comfortable and engaging environment.
- Passionately engaged with residents to uplift their dining experience through attentive service.
Education
Bachelor's of Biological Sciences -
Clemson University
05.2025
Master of Science - Forensic Medicine
University of Maryland, Baltimore
Baltimore, MD05-2027
Skills
- Time management
- Leadership
- Microsoft Excel proficiency
- Attention to detail
- Empathy
- Professional demeanor
- Efficiency
- Organization
- Conflict resolution
- Customer Engagement
- Laboratory techniques
- Scientific writing
- Campaign execution
- Chemical handling
- Exceptional communication
- Sample preparation
- Team Collaboration
- Microscopy techniques
- Adaptability and Flexibility
- Data interpretation
- Analytics tracking
- Cell culture
- Problem-solving
- Assay development
- Chromatography
- Immunological assays
- Results analysis
- Research and experiments
- Peer reviews
- Quantitative skills
- Research methodology
- Critical thinking
Job Volunteer Experience
John's Hopkins Bayview, 05/23-08/23: Volunteered in the Family Waiting Room for the OR.
- In charge of patient information.
- Gave out patient information to loved ones about the surgery information.
- Communicated with other departments (pre/post operation, BICU).
- Direct visitors to necessary department of loved ones by scanning them in.
Job Shadowing Experience
John's Hopkins Bayview, 06/23: Shadowed Gastrointestinal Oncologist in the operation room for a day
- Watched a variety of surgeries.
- Observed clinical visits.
- Spoke to patients and loved ones on the trajectory of surgery
U Plastic Surgery, 05/23 - 08/23: Shadowed Plastic Surgeon during his in office days
- Gained understanding of medical terminology.
- Watched pre/post operation consultations
Tidelands Health, 06/24: Shadowing Brest Oncologist Surgeon in office and in operation room
- Observed in office visits.
- Exposed to medical terminology/devices.
- Gained information on patients cases and the trajectory of treatment following their visit.
- Observed surgeries in the operation room including lymph node removals.
Clubs
- Alpha Epsilon Delta
- Debate Team
- American Women's Medical Association
- Health Professions Advising
Certification
- CPR/First Aid Certified
Timeline
Server
East Coast Wings + Grill
12.2024 - 04.2025
Student Brand Ambassador
Kaplan
07.2024 - Current
Host
Chili's Resturant
03.2021 - 08.2021
Server
Oak Crest Senior Living Community
01.2021 - 03.2021
Bachelor's of Biological Sciences -
Clemson University
Master of Science - Forensic Medicine
University of Maryland, Baltimore
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