Melissa Ferreyra
Chula Vista
Summary
Compassionate caregiver with a proven track record at IHSS Public Authority, enhancing client independence through active listening and quality program protocols. Demonstrated reliability and adaptability while managing diverse tasks, fostering a positive environment that prioritizes dignity and autonomy. Adept at building relationships, ensuring client satisfaction, and maintaining high standards of care.
Overview
6
6
years of professional experience
Work History
Caregiver
IHSS Public Authority
10.2021 - 07.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Sales Associate
Walmart
09.2018 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Bonita Vista High School
Chula Vista, CA06.2015
Skills
- Quality program protocols
- Social interaction
- Adaptability and flexibility
- Active listening
- Compassion and empathy
- Reliability and punctuality
- Language fluency
- Behavior redirection
- Organizational skills
Languages
Spanish
Full Professional
Timeline
Caregiver
IHSS Public Authority
10.2021 - 07.2024
Sales Associate
Walmart
09.2018 - 03.2020
High School Diploma -
Bonita Vista High School
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