MELISSA HORNEY
Bel Air
Summary
Results-driven Body Shop Parts Manager with over 20 years of experience in parts ordering, invoice processing, receiving process and vendor relations. Skilled in warehouse operations and purchasing strategies. Highly organized and results-driven professional with extensive experience in managing body shop parts operations. Skilled at maintaining inventory accuracy, negotiating with vendors, and ensuring timely availability of parts to support repair processes. Known for methodical approach to tasks and strong work ethic, consistently achieving operational efficiency and minimizing errors.
Overview
24
24
years of professional experience
Work History
Body Shop Parts Manager
Ourisman CJDR of Baltimore
04.2022 - Current
- Order and receive parts for Ro’s which includes creating and receiving purchase orders.
- Matching parts received to invoices. Handling discrepancies in billed vs received items and discrepancies in amount billed vs amount quoted.
- Keeping track of all parts returned and tracking down credits owed to the company.
- Track all back order parts.
- Keep constant ETA updates in systems for all parties.
- All invoicing in both CCC and Reynolds.
- Consulting with vendors to get best pricing available on all purchases.
- Put all parts away with clear information as to what job they go to.
Parts Specialist
Darcars Toyota of Baltimore
02.2001 - 03.2022
- Utilized computer systems to locate, order and track inventory items.
- Researched availability, pricing and specifications of automotive parts to meet customer requirements.
- Inspected returned parts for damage or defect before restocking shelves.
- Verified accuracy of all orders prior to shipping or delivery.
- Maintained accurate records of incoming shipments and outgoing orders.
- Looked up parts for customers and technicians, informing of price and shipping dates.
- Operated point of sale system to record customer transactions.
- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Received payment and obtained credit authorization.
- Performed regular inspections and maintenance of inventory levels.
Education
High School Diploma - undefined
Dundalk High School
Dundalk, Maryland06.1998
Skills
- Parts ordering
- Warehouse operations
- Parts documentation
- Reviewing deliveries
- Purchase order verification
- Shipping and receiving
- Order picking
- Work order management
- Records management
- Invoice reconciliation
Timeline
Body Shop Parts Manager
Ourisman CJDR of Baltimore
04.2022 - Current
Parts Specialist
Darcars Toyota of Baltimore
02.2001 - 03.2022
High School Diploma - undefined
Dundalk High School
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