Summary
Overview
Work History
Education
Skills
About me
Timeline
Generic

Melody Oliver

Middle River

Summary

Detail-oriented Document Specialist with proven expertise in document management, compliance processing, and client communication. Adept at handling sensitive information with discretion while ensuring timely and accurate processing of critical documentation. Skilled Document Specialist with a strong focus on time management and team collaboration. Experienced in processing service of process, annual reports, and handling client inquiries, contributing to streamlined operations and enhanced client satisfaction. Proactive Document Specialist delivering exceptional document management, effective client communication, and problem-solving skills. Committed to maintaining compliance and efficiently processing sensitive documents to support organizational objectives and enhance operational efficiency. Experienced in building document structures, maintaining standards and securing files for needs. Proficient in technical procedures for storing, transmitting and archiving records. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Resourceful professional in document management, known for high productivity and efficient task completion. Possess specialized skills in electronic records management, information governance, and digital preservation strategies. Excel in organization, communication, and problem-solving to enhance operational efficiency and data integrity.

Overview

7
7
years of professional experience

Work History

Document Specialist

RASi/Wolters Kluwer
Baltimore
06.2018 - Current
  • Accept and process service of process from various sources.
  • Process daily mail, projects delegated to me, and anything that needs attention from other team members.
  • Process annual reports for clients, tax notices etc.
  • General office duties include scanning, typing, faxing, and maintaining a stocked office regarding supplies
  • I deal with sensitive information on a daily basis, so attention to detail and discretion is paramount

Education

Some College (No Degree) - Nursing

Anne Arundel Community College
Arnold, MD

Skills

  • Document management
  • Compliance processing
  • Mail sorting
  • Data entry
  • Records retention
  • Client communication
  • Team collaboration
  • Attention to detail
  • Time management
  • Problem solving
  • Discretion handling
  • Effective communication
  • Invoicing support
  • Log updating
  • Archive management
  • Archiving skills
  • Collaboration
  • Multitasking efficiency
  • Recordkeeping skills
  • Proofreading expertise
  • Data logging
  • Adobe acrobat
  • Data accuracy
  • Document scanning
  • Document organization

About me

  • I like to learn. I like to stay busy! I have worked with dementia patients to animals to the deceased and am grateful for each opportunity! I also like to laugh and work in a positive environment and help people! I also love to read, love music, animals and photography.

Timeline

Document Specialist

RASi/Wolters Kluwer
06.2018 - Current

Some College (No Degree) - Nursing

Anne Arundel Community College
Melody Oliver