To obtain a position that will allow me to implement my knowledge, skills and abilities as a Senior Test and Information Specialist. I am a competent, dynamic, and highly motivated professional, with more than 30 years of progressive Information Technology experience with excellent written and verbal communications, interpersonal skills and results oriented.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Information Specialist
Maryland Department of Central Payroll Bureau (Re@L Computer Solutions, Inc)
03.2009
Provide programming support in the area(s) of COBOL, CICS, JCL, and DB2 in support of the Statewide Domestic Partner Initiative
Responsible areas were Check Replacement (RPCK), Revolving Accounts, Time Entry Support System (TESS) Cost Detail and Adjustment Processing
Duties include but not limited to programming in COBOL II /DB2/CICS application environment
In addition create project specifications, test case and test data base to fully test system through unit, integration and regression phases
Develop document for production turn-over
Conduct Design walk-through and Lead project status meetings
Development CICS Online System to Maintain TESS/CPB Deduction and Other Earnings (DOE Code) and State Subsidy Vsam File
Determine process requirements necessary to add, update and delete DOE Codes as well as maintain audit trail of all modifications and recovery via backup procedure
Senior Technical Test Engineer
Internal Revenue Service
11.2010 - Current
Currently assigned to Automated Collection (ACS) and Integrated Collection System (ICS) Projects
I always communicated in a courteous and professional manner with team members, developers, internal/external customers, and management
Willingly shared his technical knowledge on Legacy Systems, IBM Processing, Oracle, DB2, and Structure Query Language (SQL) with all Enterprise Systems Testing counterparts
I work closely with all shareholders to proactively resolve issues and perform knowledge sharing activities
I consistently play a proactive role in workgroup settings
He provided updated job aides and conducted on-the-job training for new hires and seasoned analyst
His efforts ensured the analyst could perform repeatable processes to accomplish their assignments
He demonstrated workgroup involvement during all ACS team discussions
Mr
Blake consistently interacted in a courteous and professional manner with all colleagues
He always willingly shared his technical knowledge on Current Production Environment (CPE) systems and pipeline tax processing to support various test teams
Mr
Blake always went above the normal standards to ensure projects were successfully implemented in a timely manner
He contributed to the overall effectiveness of the workgroup through his support of knowledge sharing sessions and collaborating with various stakeholders on data and environmental issues
Mr
Blake consistently demonstrated his technical expertise when performing data creation, data manipulation, scripts set-up and execution on the IBM and Oracle platforms
He served as a technical resource to teammates and fellow EST analyst on Job Control Language (JCL), Common Business Oriented Language (COBOL), SQL, Relational Database processing, Virtual Storage Access Method (VSAM) and Flat Files in the Mainframe environment
Mr
Blake actively engaged with various testing efforts on data environment needs and issues
He worked to close the technical gaps on the team by developing training aides and providing fellow analysts with resources to re-enforce and strengthen technical competencies as it relates to JCL, COBOL, SQL, Relational Database processing, VSAM and Flat Files
Mr
Blake consistently conducted appropriate testing by establishing accurate test plans and ensuring that testing was conducted in accordance with IRM Software testing standards and procedures
Mr
Blake utilized his troubleshooting capabilities to program COBOL software modifications, to process current year tax transactions and to ensure his work reflected competent development of system back-ups and contingency planning
Melvin used his excellent problem-solving skills to trouble shoot system and environmental issues
He consistently provided detailed descriptions of issues, developed a plan of action, and wrote scripts to introduce efficiencies in processing
Melvin always leveraged his extensive knowledge of CPE systems, systemic processing, SQL, COBOL, and IBM processing to implement improvements to all processes
Mr
Blake always displayed his versatile knowledge and skills of the entire test environment when accommodating customer requests
He always provided excellent customer service to his internal and external customers especially on last minute Inter-Agency CMS Marketplace data and database request
Mr
Blakes knowledge of the IRS Legacy systems and systemic tax processing has allowed him to continue to serve as a Subject Matter Expert on Service Center Replacement System (SCRS) processing, Duplicate Taxpayer Identification (DUPTIN) processing, Generalized Mainframe (GMF) 1501 report generation and creation of Data Master 1 (DM1) files for ACA projects
He consistently provided advice and guidance and always sought to understand issues from the customers point of view
Mr
Blake consistently produced work products that were appropriately targeted to the audience
He completed the development of written materials to document FIT MTB processing
His work product was concise and technically proficient
Mr
Blake successfully closed technical gaps in the domain by continuously developing or updating How-To documents
Some examples of his written products were updates to JCL, COBOL, SQL, and Relational Database processing job aides
Mr
Blake actively participated in various levels of meetings with internal and external customers
Melvin consistently presented professional, clear, and concise communications that were appropriate to the audience level
He demonstrated this effective communication during meetings with internal/external data customers and during one-on-one conversations
Mr
Blake often demonstrated his effective oral communication skills when debriefing testing efforts to partners, at Systemic Processing Meetings and when serving as the technical expert during customer calls with stakeholders
He consistently voiced any thoughts or concerns and always presented himself in a professional and courteous manner
Mr
Blake always took a leadership role in coordinating support on Legacy Systems, IBM Processing, Oracle, and SQL tasks
As a technical SME, he performed accurate requirement analysis and always used various resources to research and analyze challenges he encountered such as the root cause analysis of data deletion on Systems Integration Testing Environment (SITE) and PSU environments
Mr
Blake consistently demonstrated accuracy and thoroughness when performing his work assignments
He was a reliable technical resource for internal and external customers
He worked independently to meet the demands of the testing organization by ensuring that project outcomes, tools and artifacts were accurate and accessible
Mr
Blake always followed established policies and guidelines and recognized when advice was needed
He always took the necessary actions to assist others in achieving greater accuracy and quality in their own work products by providing detailed information regarding missing knowledge
Mr
Blake always followed local, regional, and national security guidelines, policies, and procedures as it pertains to government issued equipment, SMARTID badge utilization, password protection, storage of sensitive documentation, and IRS Flexplace/Telework Agreement guidelines
He always completed security, UNAX, and safety training and certifications in a timely manner
Mr
Blake consistently scheduled activities in a manner that allowed him to meet customer deadlines
He evaluated changes in assumptions, constraints, and adjusted his schedule according to unanticipated changes in his workload
While working on assignments, he provided one-on-one technical training for team members and customers
Mr
Blake always prioritized the work based on program impact and executed program responsibilities within established timeframes while keeping coworkers, managers and customers apprised of project status and changes
Mr
Blake always completed his staff/administrative work in a timely manner
He entered time in SETR timely as agreed by his manager and adhered to SETRs procedures when corrections were necessary
He completed meeting minutes, Mandatory Briefings, ad hoc assignments, OL5081, and other staff/administrative related tasks accurately and timely in accordance with IRS and EST established guidelines/policies/procedures
Mr
Blake willingly accepted additional responsibilities and exhibited great leadership qualities when dealing with peers
He always keeps his stakeholders abreast of project status and technical solutions
Mr
Blake consistently planned, scheduled, and executed his test responsibilities within the established time frames and always kept his internal and external customers apprised of all project status and changes that could hinder progress
As a SME, he served as a valuable resource for EST test efforts
He continuously updated job aides with new discoveries and always disseminated his findings to internal/external stakeholders
His efforts ensured that project disruptions were minimal, that projects remained on schedule and that projects met their test objectives and deadlines
As an member of the Test Data Management Team serves as SME for IBM OPTIM Privacy Product
This product is utilized in masking IRS Data for User Testing across Legacy and Distributed Database Environments
Currently holds Outstanding Rating and has maintained this level of service since 2012
As an member of the Affordable Care Act (ACA) Data Strategy/Test Data Management Team serves as SME to current Legacy mainframe information processing
2015 Recipient of Commissioners Award
Develop test strategies, plans, cases and test procedures to ensure effective results in test environments
Responsible for the training of ACA Project Team members as it relates to all legacy processing
Develop COBOL Software to generate SCRS Data to support ACA Test Scenarios
Develop COBOL Software to support ACA Test Teams in Verification and Reconciliation of Test Data and Test Results
Current Task include but is not limited to Data Creation Automation Tools Council, utilizing IBM OPTIM product develop method/process for the purpose of Data Masking and to establish Synthetic Data
Establish necessary JCL and Execution Streams to pre-processing created test data for ACA Project
Responsible for analysis of complex test validation, test execution and tracking results
Provide input for the development of productivity metrics and staffing models and status reporting
Responsible for Artifact gathering and Test Case Database Updates
Perform all execution functions and task via utilization of extensive experience in DB2, Oracle, JCL, SPUFI, SQL and REXX/CLIST for ACA Project Teams
Lead validation effort of data and Cycle processing through review of IRS Legacy Report processes
Provide impact assessments for test projects as requested
Review, actively pursue and resolve system problems
Provide invaluable expertise in both testing and execution environments
Develop test strategies, plans, cases and test procedures to ensure effective results in test environments
Responsible for training, execution and validation of the Customer Account Data Engine (CADE) in various test environments
Responsible for analysis of complex test validation, test execution and tracking results
Provide input for the development of productivity metrics and staffing models containing testing cycles, actual/expected results, test scripts (B&C / Destructive / ETC) and status reporting
Responsible for Voice and Touch-Tone Test Case execution, Artifact gathering and Test Case Database Updates
Perform all execution functions and task via utilization of extensive experience in DB2, JCL, SPUFI, SQL and REXX/CLIST for CADE Team
Lead validation effort of data and Cycle processing through review of CICS and MQ Series Message Queues
Experience in Rational ClearQuest Suite
Provide test case validation support to IRS Integrated Customer Communication Environment (ICCE)
Provide impact assessments for test projects as requested
Review, actively pursue and resolve system problems
Provide invaluable expertise in both testing and execution environments
Develop test strategies, plans, cases and test procedures to ensure effective results in test environments
Responsible for training, execution and validation of the Customer Account Data Engine (CADE) in various test environments
Responsible for analysis of complex test validation, test execution and tracking results
Provide input for the development of productivity metrics and staffing models containing testing cycles, actual/expected results, test scripts (B&C / Destructive / ETC) and status reporting
Responsible for Voice and Touch-Tone Test Case execution, Artifact gathering and Test Case Database Updates
Perform all execution functions and task via utilization of extensive experience in DB2, JCL, SPUFI, SQL and REXX/CLIST for CADE Team
Lead validation effort of data and Cycle processing through review of CICS and MQ Series Message Queues
Experience in Rational ClearQuest Suite
Provide test case validation support to IRS Integrated Customer Communication Environment (ICCE)
Provide impact assessments for test projects as requested
Review, actively pursue and resolve system problems
Provide invaluable expertise in both testing and execution environments
Developed test strategies, plans, cases and test procedures to ensure effective results in test environments
Responsible for training, execution and validation of the Customer Account Data Engine (CADE) in various test environments
Responsible for analysis of complex test validation, test execution and tracking results
Provided input for the development of productivity metrics and staffing models
Responsible for Voice and Touch-Tone Test Case execution, Artifact gathering and Test Case Database Updates
Performed all execution functions and task via utilization of extensive experience in DB2, JCL, SPUFI, SQL and REXX/CLIST for CADE Team
Lead validation effort of data and Cycle processing through review of CICS and MQ Series Message Queues
Experience in Rational ClearQuest Suite
Automated Regression Test Case via REXX and JCL Execution
Provided test case validation support to IRS Integrated Customer Communication Environment (ICCE)
Provided impact assessments for test projects as requested
Review, actively pursue and resolve system problems
Provided invaluable expertise in both testing and execution environments
Senior Information Specialist
Maryland Department of Central Payroll Bureau (Computer Science Corporation)
03.2002 - 04.2003
Provide programming support in the area(s) of COBOL, CICS, JCL, and DB2 in support of the Time Entry Scheduling System (T.E.S.S.)/CPB Interface;
Develop support software based on User Request, and to maintain and perform enhancements to the FASTECH Time and Entry System
Meet with User Community to verify report results and review of programming specification requirements
Work with Functional personnel to review processing modification in order to document necessary system modification, ensure accuracy of modifications
Attend BI-weekly status meetings to update WOTS (Work Order Tracking System)
Provide System and User documentation
Senior Information Specialist
Maryland Department of Central Payroll Bureau and Budget Management (Jackson & Tull Corporation)
02.2000 - 03.2002
Design, coding and implementation of the Electronic Time Reporting (ETR), Contractual Time Reporting (PTR) Systems
Both systems required Online Data Entry processing as well as Batch updating and reporting
Design Refund and Recovery System including developing programming specification, coding and implementing of the necessary Online and Batch programming
All task required the establishing of the necessary Documentation, Run JCL, Cataloged Procedures and Run schedules containing execute dependencies
Senior Information Specialist
Maryland Department of Budget Management (OAO Corporation)
10.1998 - 02.2000
Provide programming support in the area(s) of COBOL, CICS, and DB2 for the Time Entry Scheduling System (T.E.S.S)
Performed Independent Verification and Validation (IV&V) Certification of selected Human Resources Information Systems (HRIS); assigned to insure Y2K verification of the Personnel and Benefits Systems
Deliver IV&V System Test Plans; provided independent analysis of code to insure all required code was not only remediated, but the modifications met Y2K Standards;
Assigned to develop COBOL Code w/embedded SQL Language to establish various application tables on a DB2 platform
Analysis 4GL Cactus software to determine system requirements
Perform Independent Verification and Validation (IV&V) Certification of Advanced Purchasing and Inventory System (ADPICS) and Related State Account Reporting Systems
Education
Certificate of Completion - Computer Programming
Computer Learning Center
01.1976
Certificate(s) of Completion - OS JCL / IBM Utilities / TSO/ISPF
Department of Defense
Certificate of Completion - DB2 Concepts and DB2 – COBOL Programming / SQL
CBIS Corporation
Certificate of Completion - FILEAID, Playback/HYPERStation, XPEDITER, DataAger
Compuware
Certificate of Completion - undefined
Software AG
01.1998
Skills
Hardware: IBM 30xx, 4381, 360; Amdahl 470/V4; HP 3000; IBM PC’s and compatibles
Desktop Team lead / Tech refresh Manager at PCCW Solutions Pte Ltd(assigned to Ministry of Home Affairs, Central Narcotics Bureau)Desktop Team lead / Tech refresh Manager at PCCW Solutions Pte Ltd(assigned to Ministry of Home Affairs, Central Narcotics Bureau)