- Learning new cooking techniques and expanding my culinary skills
- Virtual Reality
- Video Gaming
- Graphic Design
- Crafting and DIY Projects
- Photography
Melvin Hines
Randallstown
Summary
Dynamic retail professional with proven expertise in customer service and cash handling accuracy at Party City. Successfully met sales targets through engaging customer interactions and effective store operations. Skilled in opening and closing coordination, drawer counting, and training staff to uphold high service standards, ensuring a well-maintained and organized shopping environment.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Key Holder
Party City
10.2021 - 03.2025
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Had the responsibility of both opening and closing the store on time
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Cashier
Walmart
11.2019 - 04.2021
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Randallstown High School
Randallstown, MD06-2016
Skills
- Opening and closing coordination
- Drawer counting
- Resource allocation
- Store maintenance
- Customer service
- Cash handling accuracy
- Front end operations
Interests
Timeline
Key Holder
Party City
10.2021 - 03.2025
Cashier
Walmart
11.2019 - 04.2021
High School Diploma -
Randallstown High School
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