Summary
Overview
Work History
Education
Skills
Timeline
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Mia Bryce

College Park

Summary

Experienced in driving sales growth, managing customer relationships, and supporting administrative functions. Adept at processing payments, maintaining organized records, and executing marketing initiatives. Proven track record of maintaining accurate financial transactions, fostering client loyalty, and enhancing brand awareness. Skilled in multitasking, client communications, and ensuring seamless operations. A service-oriented professional with excellent organizational skills and a friendly, approachable demeanor.

Overview

8
8
years of professional experience

Work History

Bank Teller

Chase Bank
01.2023 - 11.2024
  • Processed customer transactions, including deposits, withdrawals, and check cashing
  • Assisted customers in navigating banking services and provided information on products
  • Maintained accurate and balanced cash drawers, ensuring error-free transactions
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.

Administrative Assistant

Royal Windows Treatment
12.2021 - 01.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record ling system to improve document organization and management
  • Scheduled meetings and client appointments for staff teams
  • Sorted and distributed mail and recorded incoming shipments for corporate records
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Utilized Microsoft Excel to create spreadsheets for various purposes such as data organization
  • Scanned documents as well indexing them for easy retrieval

Sales Associate Specialist

Bath and Body Works
11.2020 - 12.2021
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Collaborated closely with fellow associates on joint projects or tasks to provide seamless service experiences for clientele.

Sales Representative

The Gramercy Hotel
01.2019 - 03.2020
  • Collaborated with the hotel's event management and services team to ensure smooth execution of meetings, conferences, and events
  • Built long-term relationships with clients to foster repeat business
  • Tracked and reported on sales activities, bookings, revenue generation, market trends
  • Provided regular updates and reports on performance to the Sales Manager or Director
  • Addressed client concerns, special requests, and complaints promptly and professionally
  • Recommended new services, packages, or promotions based on market trends and customer demands
  • Maintained accurate records of sales activities, customer communications, and correct details

Store Associate

CVS Pharmacy
06.2016 - 12.2018
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Assisted customers by answering questions and fulfilling requests
  • Worked closely with the shift manager to solve problems and handle customer concerns
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals

Education

Bachelor of Arts - Communication Sciences And Disorders

Brooklyn College -The City University of New York
Brooklyn, NY
12.2023

Skills

  • Effective Communicator
  • Adaptable Personality
  • Credits and Refunds
  • Merchandise Packaging
  • Efficient Communication
  • Product Location
  • Time Management
  • Work Task Prioritization
  • Customer Relations
  • Multi-Tasking

Timeline

Bank Teller

Chase Bank
01.2023 - 11.2024

Administrative Assistant

Royal Windows Treatment
12.2021 - 01.2023

Sales Associate Specialist

Bath and Body Works
11.2020 - 12.2021

Sales Representative

The Gramercy Hotel
01.2019 - 03.2020

Store Associate

CVS Pharmacy
06.2016 - 12.2018

Bachelor of Arts - Communication Sciences And Disorders

Brooklyn College -The City University of New York

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Mia Bryce